Senior coordinator

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Job Title:Patient Revenue Cycle Senior Coordinator

Department:Dentistry | Patient Financial Services

The Ohio State University's College of Dentistry seeks a Patient Revenue Cycle Senior Coordinator to join the Patient Revenue Cycle Services team. This position is an important function in the health care delivery system. Reporting to the Manager of Patient Financial Services, this position provides support for registration and daily financial operations and helping to support our team. This is a full-time, on-site position working Monday through Friday, 7:30am to 4:30pm.

This position will serve the patients of the College of Dentistry by verifying insurance coverages, pre-authorizations, and performing cashier and collections functions. The proportion of time this position will perform each of these functions varies based on the needs of the clinics. Additional responsibilities include answering phones; registering, scheduling, and greeting patients; verification and interpretation of insurance coverage; processing of patient payments; serves as liaison between doctors, patients, and payers.

The final candidate must successfully complete a background check and drug screening.

Physical Requirements: Work is performed primarily in an office environment and the employee in this position is subject to indoor environmental conditions. This position requires sustained periods using a keyboard and performing other computer work as well as reviewing documents both in hard copy and electronic formats. Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.

Hours: Monday through Friday, 7:30am - 4:30pm

Compensation: $18.37 - $23.99 based on experience.

Experience & Qualifications

Required – Two years’ experience in customer service or communications, analyzing and interpreting information, operation of computer and related peripheral equipment, and information research and analysis.

Desired – 4-6 years’ experience customer service with direct (in-person) contact, preferably Healthcare, Dental/Medical office environment, experience using computers to generate a variety of materials ranging from basic to complex; considerable data entry experience with a high level of proficiency using Microsoft Office (Word and Excel); ability to use basic office equipment such as fax machines, copiers, printers, laminators; a high level of verbal and written skills; ability to contribute and work within a fast-paces team environment.

FUNCTION: Finance

SUBFUNCTION: Revenue Cycle Services

CAREER BAND: Individual Contributor - Technical

CAREER LEVEL: T3

Additional Information

Location:Postle Hall (0024)

Position Type:Regular

Scheduled Hours:40

Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.