Data Support Prep Specialist

Company Overview
MedBen offers results-driven solutions through innovation in employee benefits and health plan management, fully supported by customized solutions and a dedicated team of people working for us. Our governing values include flexibility, respect, empathy, and dependability to meet our mission "To be the benefits partner that employers prefer."

Job Summary
We are seeking a detail-oriented and organized Data Support Prep Specialist to join our team. This position completes initial steps in preparation for paper and non-standard electronic format claim processing.

Specific Duties

• Prepare, scan, and batch incoming mail based on work instructions and claim workflow process
• Process miscellaneous mail
• Print, prepare, scan, and index departmental documents
• Scan, review, and process secondary payer requests from the Center for Medicare and Medicaid Services (CMS)
• Process rejected claim workbaskets and return claims unable to be processed
• Complete daily workflow sheet
• Other duties as assigned

Team Lead performs the duties of the Specialist as well as:

• Responsible for training new hires, as applicable
• Assist in updating work instructions as needed
• Cross-trained with supervisor to complete department metrics reports
• Handle more complex rejected or missing claim documentation requests

Preferred Knowledge, Skills, and Experience

• Minimum 1 year or more of health insurance claim or processing experience required or equivalent mailroom sorting and scanning experience
• High School Diploma or equivalent required
• Intermediate-level computer experience, including Microsoft Office, Word, Excel, Outlook, and Teams programs preferred
• Effective verbal, written, and interpersonal communication skills
• Ability to read, interpret, and apply work instructions effectively and accurately to a variety of health plan correspondence
• Organized, efficient, and accurate
• Able to meet daily fluctuating work volume
• Committed to providing excellent customer service

Schedule and Physical Requirements
Individual team member schedules vary in order to cover department hours of 7 am – 5 pm Monday – Friday.

Position requires extended periods of sitting or standing, viewing a computer monitor, typing, writing, scanning, copying, folding, and stuffing.

If you have any questions regarding a specific job position or completing the MedBen Employment Application, please contact MedBen Human Resources Manager Jill Evans at [email protected].

MedBen is an equal opportunity employer, and we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability, genetic information or any other legally protected status.

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off

Application Question(s):

• Are you currently residing in Ohio and able to reliably commute to Newark Ohio specifically?

Work Location: In person