Professional Services Billing Coordinator

WELLTOWER – REIMAGINE REAL ESTATE WITH US

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.

We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.

JOB SUMMARY

The Professional Services Billing Coordinator supports the Legal Services team by managing billing workflows, assisting with matter management in Thompson Reuters Legal Tracker, and coordinating with Finance and outside counsel to ensure timely and accurate processing of professional services invoices. The role plays a key part in maintaining billing compliance, generating reports, and supporting internal stakeholders. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively across departments and with external partners.

KEY RESPONSIBILITIES

• Assist with the review and processing of legal invoices in Legal Tracker, ensuring compliance with company billing guidelines.


• Create and maintain new matters in Legal Tracker at the request of internal stakeholders or outside counsel.


• Prepare and distribute standard reports from Legal Tracker for Legal, Finance, and Audit teams.


• Follow up with approvers and outside counsel to resolve basic billing issues and ensure timely invoice approvals.


• Coordinate with the Accounting team on invoice coding, wire requests, and payment processing.


• Provide day-to-day administrative support for billing processes, including data entry, document management, and file organization.


• Support Legal Tracker user setup and training for new employees.


• Monitor deadlines related to invoice approvals and professional services billing cycles.


• Assist with process documentation and support continuous improvement initiatives led by senior staff.


• Communicate with outside counsel on billing questions and requests.


• Work with internal Legal and Finance team members to ensure billing data is accurate and complete.


• Support special requests for reporting and billing documentation.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

No travel is expected for this position.

MINIMUM REQUIREMENTS

Experience : Minimum of five plus years of relevant work experience in legal administration, preferably from a law firm. Prior exposure to legal operations or professional services billing preferred.

Education : Associate’s or Bachelor’s degree in Business Administration, Finance, or related field, or equivalent work experience.

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

WHAT WE OFFER

• Competitive Base Salary + Annual Bonus


• Generous Paid Time Off and Holidays


• Employee Stock Purchase Program – purchase shares at a 15% discount


• Employer-matching 401(k) Program + Profit Sharing Program


• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!


• Tuition Assistance Program


• Comprehensive and progressive Medical/Dental/Vision options


• Professional Growth


• And much more!

ABOUT WELLTOWER

Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.

Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. 

Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star. 

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet