Store Associate
Job Title
Assist customers in selecting appropriate products, troubleshooting customer concerns, caring for store animals, merchandising and store maintenance. It is the primary point of contact for customers.
Responsibilities
Assisting customers with purchasing decisions
Helping customers troubleshoot problems with their pets
Assisting customers with product returns and help resolve customer issues
Stock and merchandise incoming products
Assisting with animal care for store animals and adoption program animals
Performing daily store cleaning procedures
Assist Store Associates in the performance of their duties
Operate cash register and check out customers
Prepare customer orders for delivery when necessary
Perform store opening and closing procedures including cash counts and checklist items
Qualifications
2 years retail experience preferred
Must have excellent communication skills
Strong customer service orientation
Excellent problem solving skills
Must be able to work independently and be well organized
Computer literate with good basic math skills
Must be able to lift up to 50 pounds
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