Administrative Professional 4
The Service Monitoring and Enforcement Department’s (SMED) mission is to enforce consumer safeguards, to resolve consumer complaints and to ensure Ohio utility consumers receive safe and reliable services. SMED is organized into three divisions.
What You'll Do In this position as an Administrative Professional 4, you will:- Provide comprehensive administrative assistance to the Service and Monitoring & Enforcement Departmental (SMED), including direct support to Director and División Chiefs
- Facilitate daily operations by assisting with routine tasks, coordinating division projects, and managing record retention
- Handle internal and external communications, responding to both written and oral correspondence in a timely and professional manner
- Maintain and update departmental records, ensuring data accuracy across platforms such as Salesforce, Ohio 811 excavator lists, and SharePoint
- Edit and/or perform regular maintenance for SMED webpage
- Coordinate recruitment logistics such as scheduling interviews, organizing assessments, and support test proctoring activities
- Perform general clerical tasks (process mail, answer phone, monitor fax transmissions)
- Arrange travel accommodation for field staff
- Document and revise meeting minutes for boards and Commissions
180 E. Broad St., Columbus, Ohio 43215, Franklin County.
PUCO core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across PUCO departments. Most positions perform work on-site at the PUCO Central Office. The PUCO offers flextime work schedules that allow an employee to start the day as early as 6:00am or as late as 10:30am. Flex-time schedules are based on operational need and require supervisor approval. Salary Information: Unless required by legislation or union contract, starting salary is set at the lowest rate of the salary range. In most cases, successful employees will increase a step in the salary range within six months, with subsequent step increases occurring every year. In addition, the State of Ohio offers cost of living adjustments, longevity supplements after five years of public service, and wellness incentives. 30 mos. exp. or 30 mos. trg. in secretarial/administrative professional field.- Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 mos. exp. in secretarial/administrative professional field.
- Or 12 mos. exp. as Administrative Professional 2,16872.
- Or equivalent of Minimum Class Qualifications For Employment noted above.
Administrative Support/Services
Organization Public Utilities Commission Agency Contact Name and Information HUMAN RESOURCES - [email protected]. Unposting Date Jan 29, 2026, 11:59:00 PM Primary Location United States of America-OHIO-Franklin County-Columbus Compensation 26.92 Schedule Full-time Work Hours 8:00-5:00 Flex Available Classified Indicator Classified Union Exempt from Union Primary Job Skill Administrative Support/Services Technical Skills Clerical & Data Entry, Customer Service, Administrative support/services Professional Skills Customer Focus, Listening, Problem Solving, Responsiveness Agency Overview The Public Utilities Commissions of Ohio (PUCO) affects nearly every household in Ohio. The PUCO regulates providers of all types of utility services which includes electric and natural gas companies, local and long-distance telephone, water and wastewater, and rail and trucking companies. More recently, the PUCO gained responsibility for facilitating competitive utility choices for Ohio consumers. To carry out our responsibilities, the PUCO employs a professional staff that includes engineers, economists, attorneys, and safety inspectors. Continually monitoring the activities of utility and transportation companies, the PUCO works to ensure safe and reliable services for all Ohioans. Our mission is to assure all residential and business consumers access to adequate, safe and reliable utility services at fair prices, while facilitating an environment that provides competitive choices.Recommended Jobs
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