Public Area Attendant

The following Core Responsibilities represent the primary duties and key priorities of this position. They are grouped into two categories: Job Functions and Professionalism and Style Expectations. A Physical Requirements section follows, outlining expectations applicable to all positions. Each responsibility is assigned a weight indicating the percentage of the job it represents. For performance evaluations, the Core Responsibilities account for 90% of the overall score, while the Professionalism and Style Expectations make up the remaining 10%. Job Function Cleaning and Public Area Maintenance Clean and maintain all public areas of the hotel, including lobbies, hallways, restrooms, meeting spaces, elevators, and fitness centers. Ensure public spaces are presentable, sanitary, and welcoming for guests at all times. Sweep, mop, vacuum, dust, and polish surfaces in accordance with established standards. Empty trash receptacles and replace liners as needed. Restock supplies in public restrooms and common areas. Clean windows, mirrors, furniture, and fixtures in public spaces. Report any maintenance issues, safety hazards, or damages to the appropriate department. Maintain cleanliness of entrances, walkways, and surrounding exterior areas. Follow all standard operating procedures related to cleaning and sanitation. Properly use and store cleaning chemicals and equipment in accordance with safety guidelines. Respond promptly to guest and management requests. Follow all hotel policies and procedures. Attend all required meetings and trainings. Assist with additional housekeeping duties as assigned. Professionalism and Style Expectations Personal Effectiveness Complete tasks thoroughly, efficiently, and with attention to detail. Adapt to changing business levels and operational needs. Take responsibility for maintaining performance standards. Present a professional appearance and maintain proper hygiene. Work collaboratively with housekeeping staff and other hotel departments. Communication Communicate clearly and professionally with guests, team members, and management. Actively listen to requests and respond appropriately. Share relevant information regarding public area conditions with appropriate personnel. Treat co-workers, supervisors, and guests with respect at all times. Physical Requirements These are required of every associate: Ability to stand and walk for extended periods of time. Ability to lift and carry a minimum of 50 pounds. Ability to push, bend, stoop, reach overhead, and perform tasks requiring manual dexterity. Ability to safely operate cleaning equipment. Ability to hear, write, and communicate effectively. Additional duties may be assigned as needed. Additional Responsibilities Specific to This Position Must possess a working knowledge of cleaning equipment and sanitation practices. Must have a basic understanding of applicable health and safety regulations. Must demonstrate attention to detail and organizational skills. High school diploma or equivalent is required; additional education is preferred. Ability to obtain any required safety certifications in a timely manner. CPR certification is preferred; first aid training is a plus. Additional language proficiency is preferred.