Patient Access Central Team OMJST

S-1508-9

[Job Title: Patient Access Central Team -- OMJST]{times="" new="" roman",="" times,="" serif"=""}

[NO NIGHTS NO WEEKENDS NO HOLIDAYS]{times="" new="" roman",="" times,="" serif"=""}

Worksite Location: Canton, OH 44707

Number of Openings: 1

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APPLY DIRECT to Lifecare Family Health & Dental:

Email: [email protected]

Please mention OhioMeansJobs Stark or Tuscarawas when applying to this employer.**

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[Attendance at HIPAA and compliance educational programs is a requirement of employment.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 11pt"=""}

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SUMMARY:**

The Central Team is responsible for the coordination of schedules for all services and providers across Lifecare Community Health Centers. The Central Team will also coordinate provider schedules with the Practice Manager and assist with other operational needs pertaining to schedules, patient portal access and functions, and any other related items as needed.

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DUTIES AND RESPONSIBILITIES:**

• Schedules for medical, dental, vision, and behavioral health patient appointments as appropriate.
• Answers and attends to incoming, outbound, and shared email boxes of patient scheduling calls or concerns.
• Coordinates daily provider schedules with the Practice Manager when needed.
• Verifies all patient information including personal and demographic information to ensure patient charts are as accurate as possible.
• Reminds patients of any information that they need to bring with them to their appointment (Co-pay, current medications, etc.).
• Accurately enters required patient information into the EHR system.
• Cross trains in other areas of the Scheduler Team to assist in operational needs when needed.
• Participates in and serves on committees as assigned.
• Recruits, educates, and enrolls patients with the online portal.
• Travels when necessary to meet operational needs.
• Attend mandatory staff meetings and agency meetings as assigned.
• Performs miscellaneous job-related duties as assigned.
• Assists with provider blocks during provider time off and ensures patient satisfaction with rescheduling.

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PREFERRED JOB REQUIREMENTS:**

• High school diploma or GED certificate, required.
• Valid Driver's License with reliable transportation.
• Two years of Medical or Dental front office experience (preferred).
• Associate degree, certification in Front Office/Medical Office, or Medical Assistance experience or credential can be substituted for 2 years of front office experience.
• BLS certified or achievement of certification within the first 90 days of employment.

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KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**

Ability to attend multiple tasks at the same time. Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols.

Effective oral and written communication skills.

The ability to work with people from a wide range of social, ethnic and economic backgrounds is necessary.

Mid-level / advanced computer skills.

The ability to distinguish letters and symbols as well as the ability to utili