Special manager

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

This position's HQ county will be out of the closest service office to the selected candidate.

What Our Employees Have to Say:
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow, please

What You’ll Be Doing

• Directs and manages multiple regional Special Investigations Units (SIUs) and the Statewide Healthcare Provider Team.

• Develops and recommends policies and legislative changes to enhance fraud prevention and investigation efforts.
• Oversees the administration of fraud detection and investigation programs targeting internal and external actors (e.g., employees, providers, employers, injured workers).
• Ensures adherence to federal, state, and local laws in all investigative activities.
• Directs the development and delivery of training programs for investigative staff.
• Promotes the use of modern investigative techniques and technologies.
• Reviews complex and high-profile fraud cases for accuracy, completeness, and procedural compliance.
• Provides guidance on investigative techniques and ensures consistency in case handling.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

5 yrs. investigative trg. or exp. with experience corresponding to insurance fraud; 3 yrs. trg. or 3 yrs. exp. in supervisory or managerial position associated with criminal investigation or insurance claims or insurance fraud department; valid Ohio driver’s license.

• Or 6 yrs. investigative trg. or exp. where experience does not correspond to insurance fraud; 3 yrs. trg. or 3 yrs. exp. in supervisory principles/ techniques; valid Ohio driver’s license.

• Or equivalent of Minimum Class Qualifications For Employment noted above.

Major Worker Characteristics:

Knowledge of: WC laws*, policies & procedures; eligibility criteria & procedures used for processing WC claims*; English grammar; oral & written business communication; investigative practices & techniques; case preparation; rules of evidence; public relations; employee training & development; management principles/techniques*; Fraud Division investigation policies, procedures & techniques”; labor relations.

Skill in: use of PC; operation of motor vehicle; interviewing.

Ability to: define problems, collect data, establish facts & draw complex conclusions; read & understand medical reference manuals; write meaningful, accurate & concise reports, gather, collate & classify information about data, people or things; respond to sensitive inquiries from & contacts with injured workers, employers, providers, public officials, law enforcement & other agencies; establish friendly atmosphere as supervisor of department.

(*) Developed after employment.

This position is overtime exempt, & is unclassified pursuant to ORC 124.11(A)(9).

Valid driver’s license required per approved class specification. Position requires travel therefore persons occupying this position must provide their own transportation &/or legally operate a state owned vehicle.

May be exposed to physical harm.

The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will NOT be offered employment. The final applicant for this position must submit to & pass an extensive background check by the Ohio State Patrol prior to appointment.

Position may involve overnight travel. Position may involve flexible schedule including nights, early morning, weekends &/or holiday hours.

EEO & ADA Statement:
The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.

The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy, or religion, please contact the ADA mailbox [email protected].

Transportation:
Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.

Educational Transcripts:
For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.

All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.

Background Check:

Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.