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Regional Business Office Manager

Legacy Health Services
Cleveland, OH
Regional Business Office Manager Location Cleveland, OH : Job Summary As the Regional Business Office Manager you will direct the day to day functions of the business office. The position requires excellent written and verbal communication skills and the ability to organize and prioritize many tasks effectively. Candidate will have frequent interaction with residents, families and the public, and as such, must be able to present in a professional and friendly manner. The candidate must function as both a team member and leader to ensure that the office runs smoothly and quality service is delivered, supporting team members and leading the way in celebrating team successes. This position will include frequent travel to facilities within the individuals region Job Responsibilities
  • Directs processing of accounts receivable, adjustments, private and third party agencies, and census information
  • Manages resident trust funds using RFMS and maintains confidential files
  • Manages collection of residents' accounts receivable to ensure they are collected in a timely manner
  • Organizes, evaluates and monitors business office operations to ensure these functions are performed effectively and efficiently
  • Verifies insurance coverage
  • Demonstrates ability to bill correctly and collect all monies owed following company collection standards
  • Supervises business office staff and recommends adjustments or corrections as required
    • Education and Experience Requirements
    • 3 - 5 years previous experience in a skilled nursing facility business office setting required
    • College degree in related field preferred
    • Must possess a thorough understanding of Medicare, Medicaid, private insurance, managed care costing and analysis, accounts receivable/collections, resident funds and accounts payable
    • Exemplary computer skills that include knowledge of the Microsoft Office suite of products as well as prior experience with PointClickCare and RFMS
    • Ability to make independent decisions and problem solve as appropriate
    • Ability to plan, organize, develop, and implement the procedures of the business office
    • Ability to positively interact with personnel, customers, family members, visitors, government agencies/personnel and the general public
    We are proud to offer
    • Comprehensive benefits package including health, dental, vision, disability and life insurance
    • Company sponsored educational opportunities including wound care and IV certification classes for nurses
    • Career advancement opportunities
    • 401(k) with company match through Fidelity
    Legacy Health Services is a family-owned and operated post-acute care company based in Parma, Ohio. “Our Family Caring for Yours” is as true today as it was when the company was created over fifty years ago. Legacy Health Services provides a complete continuum of care that includes skilled nursing, assisted living, rehabilitation services, long-term care and affiliates that provide full-time nurse practitioners and hospice care. We provide our residents with compassionate care and quality services to meet all of their needs, both clinical and non-clinical. We value each of our residents as individuals, with unique physical, spiritual, social, emotional and intellectual needs. Our goal is to treat everyone like family- with compassion, respect and kindness. To learn more, visit lhshealth.com We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.
Posted 2025-11-05

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