Finance Integration - Project Delivery Manager
- Own day-to-day delivery for Accounting & Finance legacy application support (incidents, requests, problem management, minor enhancements).
- Lead triage, prioritization, and stakeholder communications for production issues and service health.
- Coordinate release readiness, production validations, and post-release hypercare for supported systems.
- Drive operational rigor (runbooks, knowledge management, on-call readiness, metrics, continuous improvement).
- Mentor/support team members; identify skill gaps and ensure onboarding and cross-training..
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
- Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
- 8+ years (or equivalent) legacy application production support experience; demonstrated long-term system ownership.
- Strong knowledge of Accounting/Finance processes and dependencies (e.g., close, reconciliation, reporting, integrations).
- Proven leadership in support operations, incident management, and stakeholder communication.
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Hybrid Role - 2 days on-site
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