Director of Billings & Collections Services

Job Description

Job Description

Director of Billing & Collection Services

Location: Cleveland, OH

Looking to lead from the front in a high-impact finance role? A nationally recognized, award-winning professional services firm is hiring a Director of Billing & Collection Services to shape its next stage of growth.

This is more than just a leadership opportunity - it's a chance to join a high-performing, people-first culture where trust, transparency, and excellence aren't just buzzwords, it's daily practice. The right candidate will bring deep operational expertise, the drive to improve systems, and the confidence to lead a team through transformation.

• Join a forward-thinking organization regularly ranked among the best places to work

• Be part of a firm that invests in its people and its processes

• Work alongside a leadership team that values visibility, collaboration, and execution

• Help build the next generation of finance operations in a fast-moving environment

• Lead billing, e-billing, and collections operations with a focus on accuracy, compliance, and efficiency

• Develop and implement standardized, scalable billing and AR processes across departments

• Manage, mentor, and develop high-performing teams to exceed service expectations

• Evaluate receivables, mitigate risk, and drive AR health and cash flow improvements

• Leverage technology (including Aderant or similar systems) to streamline reporting and enhance performance

• Partner with executive leadership to deliver insights and improve decision-making

• Ensure a culture of accountability, responsiveness, and world-class service

• Bachelors degree in Accounting or Finance

• 10+ years of finance/accounting experience, including 5+ years in a leadership role

• Experience in professional services or a high-volume billing environment preferred

• Familiarity with Aderant, Elite, or similar financial systems strongly preferred

• Advanced Excel and strong system fluency

• Strong leadership, analytical, and communication skills

• High attention to detail, ethical judgment, and confidentiality standards

• A high-trust environment that supports innovation and forward thinking

• The chance to drive change in a nationally ranked organization known for doing things the right way

If you're a billing and collections leader who thrives in a fast-paced, team-centered environment and is ready to bring operational excellence to the next level this is your opportunity.