Billing Analyst

External Communities Job DescriptionAbout the Role

We are seeking a detail-oriented Billing Analyst to support customer account billing and financial reporting activities. This role is responsible for analyzing service activity and supporting documentation, preparing accurate invoices, ensuring contractual compliance, and serving as a key point of contact for internal and external customers regarding billing and account-related inquiries.

The ideal candidate brings strong analytical skills, attention to detail, and a customer-focused approach while working cross-functionally to ensure accuracy, compliance, and timely issue resolution.

Key Responsibilities

• Analyze customer service activity, contractual data, and supporting documentation to determine accurate invoice charges for assigned regions, products, or accounts. Apply and approve invoice adjustments in accordance with revenue policies and internal guidelines.

• Review customer contracts to ensure invoice charges and adjustments comply with contractual obligations, company policies, and established billing standards.

• Prepare, validate, and distribute invoices in alignment with contractual agreements, billing cycles, and company guidelines.

• Ensure invoicing processes comply with applicable regulatory, financial, and internal control requirements (e.g., IRS, Sarbanes-Oxley).

• Maintain accurate and up-to-date customer account records, including billing documentation, adjustments, and invoice history.

• Serve as a primary point of contact for internal and external stakeholders regarding billing and account inquiries, including contract updates, billing calculations, fee structures, and account activity.

• Partner with cross-functional teams to research billing discrepancies, resolve customer concerns, and support issue escalation and resolution.

• Identify trends, anomalies, and potential cost-saving opportunities within account activity and billing data, and communicate insights to customers and internal partners.

• Prepare customized customer account and utilization reports; perform quality reviews to validate accuracy of billing inputs such as usage, rates, and fees.

• Ensure all invoice documentation and reporting aligns with contractual requirements and audit standards. Maintain and update invoice archives as required.

Bachelors in Business Administration or Finance

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Columbus, OH.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Columbus,OH.

Application Deadline

This position is anticipated to close on Feb 20, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.