Testing specialist

• 20% Knowledge of standardized testing procedures and proctoring of a wide variety of exams, including but not limited to: on-campus make up exams; accommodated on-campus exams; computer and paper/pencil correspondence exams; some language placement tests; prior learning assessments (e.g. CLEP, DSST); admissions testing (e.g. On-Campus ACT); certification and professional exams (e.g. Meazure Learning, Prov, Inc.); psychological and vocational exams as requested by psychologist staff; miscellaneous group exams for campus and community.
• 20% Responsible for maintaining test security and integrity, and adhering to confidentiality standards including FERPA, and knowledge of and adherence to National College Testing Association standards and Certification. Includes authenticating identity of examinees, maintaining secure tests, overseeing video monitoring system, and reporting of academic integrity violations.
• 20% Customer service and office tasks, including scheduling appointments for exams, creating and updating customer database, communicating with various offices and faculty to receive, proctor, and return exams, and maintain organized records of completed exams and appointments. Perform routine office duties, including email and phone communications, copy/fax/scanning/printing, filing, maintaining testing and office supplies, and create and update public relations materials (e.g. brochures).
• 20% Daily database entry and management, reporting statistics regarding test volume, and program evaluation. Includes entering test score data into electronic student records. Manage requisitions, invoices, budget, and deposits for all testing services accounts.
• 10% Hire, train, and supervise undergraduate work study students and graduate assistants.
• 10% Provide support to Director of Testing in managing testing programs.

Additional Position Information:

Education: Requires a relevant Bachelor's Degree.

Experience: Requires a minimum of 2 years’ experience with Internet based delivery systems and strong working knowledge of computers and skills with Microsoft Office suite required. Ability to troubleshoot computer-based exams required. Strong interpersonal skills and the ability to work effectively with a wide range of individuals. Awareness of accessibility and disability considerations required. Strong communication and conflict resolution skills required. Prior supervisory experience preferred. Familiarity with testing and assessment, work experience in an office with high security and confidentiality requirements preferred. Prior experience in testing/assessment center and/or proctoring national testing programs preferred.

Licenses/Certifications/Requirements: Certifications to give vendor tests required within one month of employment, including but not limited to CLEP and Meazure Learning.

Application Deadline: Review of applicants will begin on October 13, 2025.

Compensation: This is a Union position with a salary Grade of 118. Salary determination is subject to the SBU Collective Bargaining Agreement.

Application Instructions: In order to be considered for this position, please attach the necessary documents (resume, cover letter, and a list of three professional references).

FLSA Status (exempt/nonexempt):

United States of America (Non-Exempt)

Union Affiliation (if applicable):

Staff Bargaining Unit

For assistance with your application or attachments, please contact the Human Resources representative listed:

Natasha Kuzmina

Email:

[email protected]

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our

Non-Discrimination Statement

for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.

All About UA

The University of Akron empowers our people to flourish by delivering an applied and community-connected educational experience and cultivating research excellence. Leveraging our passion and expertise, we create innovative academic opportunities, support the well-being of our students and employees, and prioritize community embeddedness and engagement to impact lives through transformative experience. Through this focus, UA aspires to be the leader in community-focused higher education.

The University of Akron is a lifelong learning partner, recognizing and valuing diverse learning experiences and combining traditional classroom experiences with innovative and robust approaches.

As Zips, we prioritize the well-being of our students and employees, cultivate a culture and community where all can flourish, and act as responsible stewards of our resources and infrastructure by leveraging data to differentiate our processes and systems.

We leverage our urban campus as a responsive and reliable partner to identify and meet the needs of the region. We intentionally contribute to economic and workforce development and civic life through research, innovation and engagement to provide community-embedded experiential learning opportunities that will enhance the UA experience for all students.

We welcome candidates who are passionate about shaping and inspiring the next generation of thinkers, experts, artists and leaders.

For more information about The University of Akron or the Akron community please visit our

About UA

page.

Benefits

The University of Akron offers a competitive total compensation package comprised of a competitive salary and comprehensive benefits for eligible employees including medical, dental, vision, short and long-term disability, life insurance, and paid leave of absences including time off for illness, vacation, and maternity or paternity leave. In addition, eligible employees and their dependents are provided tuition remission. All staff and eligible non-bargaining unit faculty have the option to request a Flexible Work Arrangement (FWA). The University of Akron participates in state retirement systems and offers alternative retirement options with competitive employer contributions. Optional investment opportunities are available including deferred compensation programs (403(b) and 457(b)). Please visit our

benefits home page

for more information.