General Manager | Residence Inn | Wilmington, DE
- Monitor the full range of operations and financial performance of the hotel while providing operational guidance to leaders and team members.
- Ensure the financial success of the hotel by managing expenses, controlling labor costs, and assuming overall responsibility for revenue management.
- Confer with administrative personnel to review activity, operating and sales reports to determine changes in programs and/or operations.
- Seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack.
- Develop and supervise programs that promote a positive work environment for all associates while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations.
- Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of ongoing maintenance of facilities and equipment.
- Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc.
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