Virtual Rare Disease Sales Specialist (EST remote)

Cleveland, OH

We are looking for individuals who are motivated and passionate about improving outcomes for patients with kidney disease.

As a Virtual Sales Specialist, you will lead outbound sales and marketing engagements in a virtual pharmaceutical environment, focusing on physicians, healthcare providers, and clinic personnel. You will drive awareness, education, and adoption of products within assigned accounts, focusing on nephrologists and key treatment centers managing patients with rare kidney disease. The VSS will leverage virtual channels to build relationships and deliver compelling, compliant sales presentations.

The ideal candidate brings a team-oriented, goal-directed, and ownership mindset – someone who thrives in a collaborative, high-performance environment and takes pride in finding solutions. We are seeking individuals who demonstrate grit, resilience, and determination in the face of challenges and continuously strive to improve through feedback and learning.

This is a rare opportunity to help shape the commercial foundation of a growing biotech and make a direct impact on patients’ lives.

Key Responsibilities

Account Ownership & Territory Management

  • Serve as the business owner for your territory, developing and executing a strategic plan to achieve or exceed sales targets virtually.
  • Identify, engage, and educate key healthcare professionals (HCPs), including nephrologists, nurse practitioners, and clinic staff.
  • Build and maintain deep relationships virtually across community and academic centers to support appropriate patient identification and treatment.
  • Analyze territory dynamics to uncover growth opportunities and inform regional strategies.
  • Demonstrate strong business and market acumen, translating insights into actionable strategies and call plans.

Customer Engagement & Education

  • Deliver compelling, compliant clinical presentations virtually to educate HCPs on the mechanism of action, efficacy, safety, and patient benefits.
  • Communicate complex clinical data in a clear and engaging way that drives informed decision-making.
  • Apply advanced virtual selling skills to influence HCP behavior, foster accountability, and create urgency around patient care.
  • Partner cross-functionally with Field Reimbursement, Medical Affairs, and Patient Support teams to ensure seamless patient access.

Qualifications

  • Bachelor’s degree (required)
  • Minimum 4 years pharmaceutical sales experience
  • At least 1 year of virtual/inside sales experience is strongly preferred
  • 2+ years specialty pharmaceutical experience (rare disease or nephrology preferred)
  • Proven track record of sales excellence and successful product launch experience strongly preferred
  • Demonstrated success in competitive selling environments, ideally within rare or specialty therapeutic area
  • Strong clinical acumen and ability to translate complex science into meaningful, patient-focused dialogue
  • Skilled in business planning, territory management, and cross-functional collaboration.
  • Passionate about improving outcomes for individuals living with serious immunology and kidney diseases

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.


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Posted 2025-12-30

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