Client Implementation Rep
Client Implementation Rep needs 2+ years of experience in client operations, customer support, or client implementations.
Client Implementation Rep requires:
Ability to manage multiple projects in a high-volume, fast-paced environment.
Proficiency in Microsoft Office (especially Excel, Word, Outlook).
Experience with SAP or other CRM/project tracking platforms preferred.
Strong organizational and problem-solving skills with a keen attention to detail.
Client Implementation Rep duties:
- Act as a liaison between clients and internal departments (Sales, Operations, etc.) to gather requirements and ensure accurate system setup.
- Track project status and report progress, issues, and risks to the Implementation Manager.
- Conduct virtual meetings with clients and internal teams to review implementation steps and resolve outstanding needs.
- Document client requirements clearly and manage updates within project tracking tools (e.g., SAP, Smartsheet).
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