Specialty Pharmacy Manager (COLUMBUS)
Responsible for overseeing the daily operations of the pharmacy department and is accountable for workflow management, clinical management of patients, continuous quality improvement, adherence to policy and procedure, compliance with internal and external regulatory bodies, pharmacy sales, expense control and inventory management, and image through the accurate filling of prescriptions, and ensuring the highest level of customer service (including patients, providers, and pharmaceutical and payer partners), and developing and protecting department assets.
Job Responsibilities
Customer Experience
- Ensures department personnel provide hospitable service and information; and are courteous, friendly, and efficient.
- Responds to customer inquiries and complaints, maintains and improves overall image of pharmacy department.
- Manages the daily operation of the pharmacy department.
- Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to customers inclusive of patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
- Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program.
- Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports.
- Recommends and implements asset protection controls and procedures to identify and minimize profit loss.
- Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of customers and employees, and ensures adherence to applicable government regulations and laws.
- Controls the store's safe and bank, including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management.
- Assures proper operation and maintenance of pharmacy department systems and equipment.
- Maintains awareness of third party pharmacy business opportunities, and assures proper administration and implementation of third party pharmacy systems and procedures to lessen payment rejections. Resolves third party rejection problems promptly, and resubmits rejected claims for payment on a timely basis.
- Manages and controls Prescription Department inventory. Adheres to Company buying procedures, recommends and orders merchandise from proper internal and external sources.
- Supervises pharmacy department team members to assure performance of required functions and adherence to Company policies and procedures. Ensures proper licensure of all pharmacy department personnel. Confirms pharmacy department employees are trained on all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management). Reaffirms with all pharmacy department personnel, on a regular basis, their obligations regarding the dispensing of prescriptions only in good faith.
- Audits own performance and recommends own objectives and standards of performance.
- Maintains an awareness of developments in the pharmacy, health care, and retail management fields that relate to job responsibilities, and integrates them into own practices.
- Maintains and develops good working relationships with physicians and other health professionals. Works collaboratively, along with the Local Specialty Pharmacy staff.
- BS in Pharmacy or Pharm D Degree from an accredited educational institute.
- Current pharmacist license in the states within the district (or willing to obtain in 1 year) per district guidelines.
- At least 1 year of pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
- Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Previous experience at a Walgreens Local Specialty Pharmacy.
Overall score of Exceeds Expectations for the most recent performance review period and an overall score of Achieving Expectations for the earliest review period.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $87,859 - $168,896. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Recommended Jobs
Energy Customer Service / Sales Rep
Job Description Job Description We are seeking an Energy Customer Service / Sales Rep to join our team! You will be responsible for helping customers by providing product and service information …
Graphics Applicator
Job Description Job Description Signality Signs and Graphics in Marietta, Ohio has an opening for an Graphics Applicator. This position assists in all areas of sign and vinyl production, includi…
Senior Java Developer (Retail Payments)
: The Senior Java Developer position is responsible for the development, integration, and implementation of applications software that supports the company business strategies and objectives. This r…
Physical Therapy Office Assistant PRN
: Overview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients…
DWU - CESC - Quality Technician Special Assignment - 3rd Shift
DESCRIPTION Job Summary: Assists Engineers in carrying out production-related and inspection jobs; assists in monitor materials quality in processing plants and making the required adjustments;…
Harness Racing Horse Groom
Please Do Not Apply if you do not have any horse grooming experience. (1099 Position) NOW HIRING | Bet The House Bet The House is currently accepting applications for a Horse Groomer. This is…
Trailer Technician
PURPOSE: To furnish quality major and minor in-house repairs to the fleet in a timely and efficient manner while complying with Marten Transport, Ltd. policy and procedure. RESPONSIBILITIES: Maintain…
Highway Bridge Worker 1
POSITION SUMMARY Employee performs unskilled and semi-skilled tasks and operates light to medium equipment in the construction, repair, and maintenance of county roadways and bridge systems. Empl…
Senior Training and Compliance Instructor - First Aid and Safety
Requisition Number: 218892 Job Description Cintas is seeking a Senior Training and Compliance Instructor - First Aid and Safety. Responsibilities include facilitating training courses and inst…
Hospice Care Consultant
Job Description Job Description Reports To: Executive Director About Luminary Hospice: At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our cu…