Payment Processing Representative

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Job Snapshot

• Employee Type: Full-Time
• Location: Akron, OH
• Job Type: Admin - Clerical Health Care Insurance
• Experience: Not Specified
• Date Posted: 2/28/2024

TeamHealth is named among the “150 Great Places to Work in Healthcare” by Becker's Hospital Review and has ranked three years running as “The World's Most Admired Companies” by FORTUNE Magazine as well as one of America's 100 Must Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organizations is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.

• Career Growth Opportunities
• Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
• 401K program (Discretionary matching funds available)
• GENEROUS Personal time off
• Eight Paid Holidays per year
• Quarterly incentive plans

This role supports the Akron Billing Center in Fairlawn, OH.

Candidates should live a commutable distance to the billing center as it's required to go on-site one day a month.

OVERVIEW:

The Payment Processing Representative provides overall support and preparation of documents for the Payment Posting (Patient Accounts) team. The representative is responsible for downloading bank reports, downloading and preparing mail and correspondence batches, scanning live checks, processing credit cards payments, downloading payer remittance advices from websites and calling carriers to obtain missing remittance advices.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Download all deposits and correspondence from bank portal
• Download of 5/3 Bank reports from bank portal daily
• Process credit card payments via the Cedar portal to be posted by Patient Accounts
• Download all EOBs or 835 files from various websites to save to the company shared drive in a timely manner
• Prepare live checks to be sent via FedEx to 5/3 every Wednesday by the Patient Accounts Senior
• Classification of manual vs. EDI deposits logged to department spreadsheets daily
• Verification of checks on EDI exchanges by using function 52 Billing Center Check Search within IDX/GE
• Call carriers and visit websites to obtain missing remittance advices

Job Requirements

QUALIFICATIONS / EXPERIENCE:

• High school diploma or equivalent
• Advanced computer skills in MS Excel, knowing how to upload/download documents, saving documents
• Strong attention-to-detail and multi-tasking skills
• Proficiency in 10-key number pad and adding machine
• Effective telephone communication skills
• Able to navigate internet browsers: Google Chrome, Internet Explorer, Microsoft Edge, etc.

PHYSICAL / ENVIRONMENTAL DEMANDS:

Productivity standards and month-end closing schedules may create a stressful environment.

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, and fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.

DISCLAIMER:

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.