Restaurant General Manager

Job Overview

Der Dutchman Restaurant Walnut Creek, Walnut Creek, OH , a division of Dutchman Hospitality Group, is seeking a high-quality candidate that is positive, genuinely warm and friendly, self-motivated with a passion for serving others with excellence. If that's you, then come develop your career with our great team. We offer a clean and beautiful work environment, competitive wages, and opportunities for advancement.

We currently have a key position available as Restaurant General Manager.

Ensures the successful operation of the restaurant which includes but is not limited to remaining profitable, maintaining staff morale and DHG’s high standards while allowing our guests to experience the traditional foods and simple comforts of each of our locations.

SALARY: BASED ON EXPERIENCE

Duties/Responsibilities:

1. Responsible for the overall leadership and daily activities of the restaurant
2. Meets the required food and labor cost percentages set by the corporate office
3. Increases revenue over previous year
4. Meets the EBIDTA goal as a percentage of revenue set by the corporate office
5. Ensures required reports are being generated and forwarded to the VP of Finance in a timely manner
6. Requests direction and/or clarification from the VP of Finance as needed.
7. Ensures government compliance with guidance from HR (OSHA logs, I-9s, files, etc.)
8. Meets all proper documentation requirements regarding disciplinary measures and performance appraisals; and ensuring timely submittal of accident/incident reports and new hire paperwork
9. Provides and maintains a safe atmosphere for staff and guests by investigating all accidents and incidents to ensure safety issues are addressed immediately thereby preventing reoccurrence
10. Follows corporate training guidelines as defined in training manuals.
11. Makes certain that staff adhere to dress codes set by the corporate office
12. Monitors staff and ensures proper food handling practices to prevent foodborne illnesses
13. Keeps staff morale high by using pre-shift meetings to inform and instant feedback to provide praise/constructive criticism as needed
14. Develops ideas to increase bakery, catering or banquet sales
15. Remains informed of industry trends
16. Responds to guest comments, questions or complaints in a professional timely manner
17. Spends at least 60% of his/her time in the front of the house communicating with guests
18. Maintains company’s high standards regarding appearance and cleanliness of building(s) and surroundings. (i.e. lot, curbs, coolers, freezers & stock rooms, etc.)
19. Seeking guidance from various departments and performing additional duties as needed

Education and Experience:

1. Must have 3 – 5 years’ experience in operations management position in food service industry
2. High school education required, degree a plus

Skills you'll bring along:

1. Able to communicate fluently, read and comprehend simple instructions
2. Serve Safe Certification a plus

Physical Requirements:

The physical requirements for a restaurant general manager may vary depending on the specific establishment, but typically include the following:

1. Mobility: The ability to stand and walk for extended periods, navigate a busy restaurant floor, and move swiftly between different areas
2. Stamina: Endurance to manage long shifts, especially during peak service hours
3. Lifting Capacity: Capability to lift boxes of supplies or equipment, usually weighing between 25 to 50 pounds
4. Vision and Hearing: Adequate eyesight and hearing to monitor the dining area, communicate effectively, and address customer needs promptly
5. Manual Dexterity: Proficiency in handling equipment, tools, and food safely and efficiently
6. Coordination: Skills to manage multiple tasks simultaneously, such as overseeing staff and responding to customer inquiries
7. Stress Management: Ability to thrive in a fast-paced, high-pressure environment
8. These physical demands ensure that a general manager can effectively oversee restaurant operations and maintain a high standard of service

Our team members enjoy:

1. Sundays off
2. DHG Discounts - on meals/merchandise/lodging/shows for staff
3. Annual vacation
4. On-the-job training
5. Flexible schedules
6. Scholarship program

Benefits*

1. Medical insurance and HSA
2. 401(k) plan with match
3. Wellness Program
4. Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available
5. Leadership Development Program
6. Commitment to Personal and Professional Growth

Shift:

1. Day shift
2. Evening shift
3. Morning shift
4. Night shift

Work Location: In person