Fulfillment Process Operations Leader

Job Description Summary

The Fulfillment Process Operations Leader will be responsible for driving end-to-end performance improvement across the global Fulfillment team. This role will lead cross-functional initiatives to define standards, eliminate waste, and strengthen process reliability in alignment with business objectives.

This role is open to remote consideration with occasional travel (10%) to Evendale, OH or other GE sites as needed. Would need to adhere to a CST or EST working schedule when needed.

Job Description

Roles and Responsibilities

• Develop, document, and maintain standard work and SOPs for Fulfillment processes, ensuring clarity, compliance, and ease of adoption; hold others accountable to adherence of standards
• Support creation and refinement of KPI trees and tiered metrics, linking to MM (Materials Management) KPIs
• Build and update KPI visual management (Miro boards, bowlers, etc.) to enable effective daily/weekly/monthly performance reviews
• Partner with FLIGHT DECK team to ensure adherence to FLIGHT DECK standards and connectivity of KPIs/TTIs to business objectives
• Design and standardize WOR/MOR routines (agendas, inputs, outputs, templates) to drive consistent and effective performance management
• Lead/coach structured problem-solving efforts (e.g., APPS, PSR) to close gaps surfaced in KPI reviews and WOR/MORs

Required Qualifications

• Bachelor's Degree from an accredited college or university (or a high school diploma/GED with a minimum of 4 years materials, fulfillment, continuous improvement or related supply chain experience) + minimum of 5 years materials, fulfillment, continuous improvement or related supply chain experience

Desired Characteristics

• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

The salary range for this position is $116,000 - 155,000 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.

This posting is expected to close on April 6, 2026.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position