Regulatory & External Data Services (REDS) Product Owner - Managing Director

Job Description

Join our team as the CCB Regulatory & External Data Services (REDS) Product Owner. In this position you will be responsible for managing reporting that is materially accurate, complete and timely for external data filings required to comply with and fulfill regulatory, financial, external and legal obligations which impact critical bank filings / submissions. In this role, you will be expected to demonstrate strong leadership, communication and analytical skills as well as a deep understanding of transaction level regulatory reporting requirements, data flows and financial data. You will be responsible for developing and executing the product vision, strategy and roadmap. You will work closely with business owners across Risk, Fair Lending, Legal & Compliance, other Finance and LOB products and cross-functional teams, including design, engineering, architecture and data ownership teams, along with a close partnership with the REDS Technology partner, to ensure successful product delivery.

As the REDS Product Owner, you will be reporting directly to the CCB Controller with a dotted line into the Head of Product for CCB Finance & Business Management. You will oversee nine Area Products, leading a global team of 65 product, data and analytical solutions professionals. This role requires strong collaboration and influencing skills, an agile mindset, and the flexibility to adapt to changing internal & external market forces.

Job Responsibilities:

• Lead complex product initiatives, juggling multiple priorities with significant regulatory and reputational risk impact
  • Manage critical filings, particularly CCAR FR-Y14M, HMDA LAR, FDIC Shared Loss; as a report owner, schedule owner or data contributor; with a focus on materially accurate and timely delivery of filings
  • Deliver 350+ external transactional filings and data responses annually to major regulators and external parties, demonstrate depth of knowledge in regulatory requirements affecting product filings and collaboration with Firmwide Regulatory Reporting & Analysis
• Conduct regular REDS product cabinet meetings and oversee product budget and OKRs
• Understand the customer journey within the LOB product domain including requirements, data flows & technical architecture and timelines
• Build and maintain strong connections with senior leaders and partners within and across organization and LOBs to support product development objectives
  • Drive best-in-class product management practices, optimizing collaboration models, and refining product lifecycle delivery
  • Manage demand quarterly and sprint planning for technology teams, encompassing approximately 120 software engineers
  • Provide clear vision and scope documentation to support high-quality Jira initiatives and backlog management
  • Focus team on software product development and building technology to create quality and scalable solutions that also reduce manual work, tech debt and infrastructure expense
• Integrate data analytics, product usage metrics, user experience research and stakeholder feedback, to drive prioritization of product initiatives
  • Create and manage product roadmaps, establishing an effective intake and prioritization process
  • Guide teams in completing stories, troubleshooting problems, developing and delivering recommendations and solutions
• Collaborate with cross-functional teams to leverage AI models aligned with business objectives and recommend process improvements and / or new solutions

Required Qualifications, Capabilities and Skills:

• Bachelor’s degree in Finance, Computer Science, Engineering or a related field preferred
• 15+ years of experience in a fast-paced, dynamic business environment
• Prior experience in Product Owner, Product Manager, Data & Analytics or similar role a plus
• Highly motivated self-starter, energetic, tenacious and dynamic in style with excellent program management, time management and prioritization skills
• Excellent communication and partnering skills, ability to interact with and forge strong relationships with employees at all tenure levels across a broad range of functions, including at the executive level; experience in working with cross-functional teams including design, engineers and data & analytics
• Ability to serve as a Subject Matter Expert for regulatory and other external reporting requests and proven track record in leading technical regulatory discussions with external regulators and auditors
• Strong judgment, professional maturity, proactive, has the confidence to challenge the status quo and manage multiple deliverables simultaneously and demonstrated ability to adjust and be flexible to change by adapting approach when necessary
• Strong knowledge of Agile principles and processes and experience using Agile backlog management tools (JIRA, Confluence and PAT)
• Passion for technology and innovation as well as technical acumen and working knowledge of programming languages and data platforms, for example, Tableau, Alteryx, DataBricks, Python, SQL, AWS, Java

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.