Barista

This position requires weekend availability and the ability to start as early as 6:00 AM. The following Core Responsibilities represent the primary duties and key priorities of this position. They are grouped into two categories: Job Functions and Professionalism and Style Expectations. A Physical Requirements section follows, outlining expectations applicable to all positions. Each responsibility is assigned a weight indicating the percentage of the job it represents. For performance evaluations, the Core Responsibilities account for 90% of the overall score, while the Professionalism and Style Expectations make up the remaining 10%. Job Function Beverage Preparation and Guest Service Prepare and serve coffee, espresso drinks, teas, and other beverages in accordance with established recipes and standards. Provide prompt and courteous service to guests while taking and fulfilling orders accurately. Maintain knowledge of all menu offerings and be able to make recommendations to guests when requested. Operate point-of-sale (POS) systems for order entry and payment processing. Handle cash and credit transactions accurately and responsibly. Maintain cleanliness and organization of the coffee station, equipment, and service areas. Restock supplies, ingredients, and merchandise as needed. Monitor inventory levels and notify management of shortages. Follow all food safety, sanitation, and hygiene standards. Ensure proper portion control to maintain consistency and minimize waste. Assist with opening and closing procedures for the outlet. Respond promptly to guest inquiries and requests. Follow all hotel policies and standard operating procedures. Attend all required meetings and trainings. Assist with additional food and beverage duties as assigned. Professionalism and Style Expectations Personal Effectiveness Complete tasks accurately, efficiently, and with attention to detail. Adapt to varying business levels in a fast-paced environment. Take responsibility for maintaining performance standards. Present a professional appearance and maintain grooming standards. Work collaboratively with team members and other departments. Communication Communicate clearly and professionally with guests, team members, and management. Actively listen to guest concerns and respond appropriately. Share relevant information with appropriate personnel in a timely manner. Treat co-workers, supervisors, and guests with respect at all times. Physical Requirements These are required of every associate: Ability to stand for extended periods of time. Ability to lift a minimum of 50 pounds. Ability to push, bend, stoop, reach overhead, and perform tasks requiring manual dexterity. Ability to hear, write, and communicate effectively. Ability to safely operate beverage preparation equipment. Additional duties may be assigned as needed. Additional Responsibilities Specific to This Position Must possess a working knowledge of beverage preparation and customer service practices. Must have a basic understanding of applicable health and safety regulations. Must demonstrate basic mathematical and computer skills. High school diploma or equivalent is required; additional education is preferred. Ability to obtain any required food safety certifications in a timely manner. CPR certification is preferred; first aid training is a plus. Additional language proficiency is preferred.