Sales Data Entry Information Specialist
:
Purpose: This position is responsible for providing excellent customer service while processing incoming and outgoing medical records.
Essential Job Functions:
· Daily correspondence by phone and email with customers to request and verify resident demographic information.
· Reviews demographic information for accuracy in appropriate company systems.
· Accesses various portals to verify insurance information for residents and customers.
· Provide all internal and external customers with excellent customer service while performing job duties.
· Utilize electronic health records and nursing home census reports to identify new, discharged and deceased residents.
· Record resident information on Excel spreadsheets and send to appropriate team members.
· Document workflow in company systems.
· Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
· Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
· Reacts positively to change and performs other duties as assigned.
Minimum Qualifications:
· High school diploma or GED required.
· Must have strong computer skills, Excel, Word and SharePoint preferred.
· Must be able to multi-task and prioritize.
· Must have excellent attention to detail and be highly organized.
· Strong customer service skills.
· Must be sensitive to deadlines and self-motivated.
We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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