IT-System Administrator

Company: The Davey Tree Expert Company

Locations: Kent, OH

Additional Locations: NA

Work Site: On Site

Req ID: 217411

Position Overview

The IT - System Administrator is responsible for the configuration, maintenance, and performance of the company's on-premise and cloud-based server environments. This role requires a strong background in both Linux and Windows operating systems, with an emphasis on advancing our Linux administration standards, and monitoring capabilities. The ideal candidate will be a self-starter who can collaborate with our team and help mature our cross-platform server management processes.

The IT - System Administrator is an exempt position.

Job Duties

• Administer, maintain, and optimize both Linux and Windows Server systems in production and development environments.

• Configure, maintain, and enhance infrastructure monitoring systems, ensuring effective visibility across server and application environments.

• Define acceptable operating thresholds and performance parameters for critical systems and ensure the team receives meaningful and actionable alerts when systems deviate from these baselines.

• Manage data backup processes and ensure the ability to recover data in case of system failures.

• Maintain clear documentation of configurations, processes, and system dependencies.

• Install and update software applications, ensuring compatibility and security.

• Work closely with the Network, Security, and Application teams to ensure systems are secure, compliant, and highly available.

• Work with end users to diagnose and resolve advanced server, network, and application issues that require deeper technical expertise.

• Participate in incident response, root cause analysis, and problem resolution for server-related issues.

• Contribute to capacity planning, performance tuning, and disaster recovery efforts.

• Perform other related duties as assigned.

• Follow all company policies, procedures, and work rules.

Competencies

• Demonstrates advanced knowledge of IT systems, including operating systems, network configurations, and security protocols.

• Exhibits strong analytical skills to diagnose and resolve complex technical issues efficiently.

• Possesses excellent verbal and written communication skills to effectively interact with team members, vendors, and end-users.

• Maintains high accuracy in managing IT systems, documentation, and troubleshooting processes

• Works well within a team environment, contributing to collective goals and supporting colleagues.

• Shows willingness to learn and adapt to new technologies, tools, and processes as they evolve.

• Provides exceptional support to end-users, ensuring their technical needs are met promptly and effectively.

• Manages multiple tasks and projects efficiently, prioritizing workload to meet deadlines.

• Understands and implements security measures to protect organizational data and IT infrastructure.

• Seeks opportunities for improving IT systems and processes, staying updated with industry trends and best practices.

Experience and Qualifications

• Prefer bachelor's degree in computer science, Information Technology, or a related field

• Minimum of 3-5 years of experience in IT system administration or a similar role

• Willingness to continue education through online programs or provided training.

• Willingness to stay updated with the latest technological trends and adapt to new tools and processes.

• Relevant certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, or similar.

• Proficiency in operating systems (Windows, Linux), network management, and virtualization technologies

• Strong analytical and problem-solving skills to diagnose and resolve technical issues.

• Excellent verbal and written communication skills to interact with team members and end-users.

• High level of accuracy and attention to detail in managing IT systems and documentation.

• Ability to work collaboratively in a team environment and manage multiple tasks simultaneously

• Preferred experience with the following systems:

• Server virtualization

• Network and server infrastructure monitoring

• Server configuration and software management platforms

• Cloud service providers

• SAN and NAS systems

• Backup software

Additional Information

We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels.

• Group health plans*

• Short-term and long-term disability insurance*

• Life insurance*

• Paid parental leave

• 401k with up to a 4% company match**

• Employee Stock Purchase Plan: opportunity to buy company stock at a 15% discount

• Holidays and paid time off*

• Payroll savings plan*

• Charitable matching gift program*

• Employee referral bonus program *

• Employee Educational Scholarship*

• Davey Family Scholarship*

• 20% discount on all Davey services*

• Cell phone discounts*

• Vehicle purchase discount program*

• Plus, so much more!

*All listed benefits available to eligible employees on Day 1

**Union employees are not eligible for 401k but may be eligible to join pension plans negotiated by local union.

Working Conditions

• In-Office Requirements: This position requires in-office presence in our Kent, Ohio location. The frequency and schedule of in-office days will be determined based on business needs.

• Remote Work : The employee will be expected to have a reliable internet connection and a suitable home office setup when remote work is warranted.

• Office Environment : When in the office, the employee will work in a typical office setting with standard office equipment.

• Team Collaboration : Regular virtual and in-person meetings and communication with team members and other departments to ensure smooth operations.

• Use of Technology : Extensive use of computers, and communication tools for remote work.

Divisional Overview

The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.

The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there's a place for you at Davey. To learn more, visit Davey.com.

Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.

If you need assistance at any time, please contact us at 1-877-411-7601 or at [email protected] .

Employment Type: Permanent

Job Type: Full Time

Travel Expectations: None