Program Manager (Hybrid in Columbus, OH)

This position will support the Bureau of Infectious Diseases and Office of Management Information Services at the Ohio Department of Health (ODH).

• Excellent communication and leadership skills both written and oral.
• Strong influence, collaboration, and negotiation experience.
• Ability to collaborate with supporting resources across business and/or functional lines.
• Have excellent organizational skills, proven analytical, planning, problem-solving, and decision-making skills.
• Must meet productivity standards, complete work in timely manner, and strive to increase productivity.
• Experience defining and developing quality standards.
• Conduct reviews according to schedule.
• Communicate and work with customers and other personnel as necessary.
• Report progress on action item/defect resolution and possible risk areas, and ensure action items are addressed and closed in a timely manner based on agreed dates and activities.
• Ensure that defined processes are followed.
• Organize and prepare work effectively to facilitate proactive resolution of problems, rather than reactive.
• Mentor and share knowledge with State staff.
• Experience in developing Requests for Proposals for IT system contracts with the State of Ohio.
• Must have previous experience working with ODH IT applications.
• Must have knowledge of ODH departments and how to collect RFP requirements from the affected users.
• Must have knowledge and understanding of the ODH applications used for immunization registry.
• Must be familiar with the ODH RFP process.

Day-to-Day responsibilities include but not limited to:

• Assist ODH Immunization Program and ODH IT in the process of drafting an RFP per State of Ohio guidelines for a vendor for the state’s Immunization Information System.
• Provide feedback to project teams regarding process/procedure improvement opportunities and other potential areas for improvement discovered during project activities.
• Advise teams as they gather and document requirements.
• Technical leadership in identifying and documenting items needed by the project, including system architecture and platform migration.
• Advise about implications of requirements as related to vendor management after contract award.
• Contribute to the establishment of and meet quality goals and objectives for the project.
• Contribute to all aspects of quality assurance for the project including establishing relevant metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Review project’s required work products to ensure compliance with approved tailored procedures and standards.
• Perform detailed reviews of interim and final tasks as appropriate.
• Advise about components of evaluation process and required documents, such as Service Level Agreements and Data Recovery Plans.
• Use technical understanding to assist ODH in seeing opportunities for growth and resource management in contract span.
• 6 years IT project consulting experience in Public Health Management Information Systems.
• 6 years required experience developing Business Requirements for IT systems.
• 6 years IT project leadership.
• 6 years vendor management experience.

Hybrid in Columbus, OH - must live in Ohio