Upscale Server Assistants - Rocket Arena Aramark

Job Description

Rocket Arena is seeking Server Assistants to join our team for the 2025-26 Cavs Season at our new all-inclusive fine dining club opening this season. The Server Assistant is a critical support role in our fine dining establishment, responsible for ensuring seamless and exceptional guest experiences. You will work closely with our servers, bartenders, and kitchen staff to maintain the highest standards of service, cleanliness, and efficiency. This position is ideal for an energetic, detail-oriented individual who is passionate about hospitality and is eager to learn and grow in a fast-paced, upscale environment.

Job Responsibilities

Responsibilities Guest Service and Support

• Greet guests with a warm and friendly demeanor as they are seated.
• Assist servers with all aspects of service, including carrying food and beverage to tables.
• Anticipate guest needs and respond promptly and courteously to requests.
• Ensure water glasses are filled and refilled throughout the meal.
• Clear tables of empty plates, glasses, and silverware in a discreet and efficient manner.
• Set up and re-set tables for the next guests, ensuring all table settings meet our exacting standards.

Dining Room Maintenance:

• Maintain the cleanliness and organization of the dining room, service stations, and storage areas.
• Polish and stock silverware, glassware, and plateware.
• Ensure all necessary items (bread, butter, ice, etc.) are stocked and readily available for service.
• Assist with sweeping and mopping floors and other cleaning tasks as needed.
• Ensure restroom facilities are clean and well-stocked

Team Collaboration:

• Communicate effectively with servers, bartenders, and the kitchen team to ensure a smooth flow of service.
• Assist with pre-shift and post-shift duties as assigned by management.
• Support the host staff with seating guests and managing the flow of the dining room.

Qualifications

Qualifications:

• Previous experience in a restaurant or hospitality setting is preferred, but not required.
• A strong work ethic and the ability to thrive in a fast-paced, high-pressure environment.
• Excellent communication and interpersonal skills. • A professional and polished appearance and demeanor.
• The ability to work flexible hours, including evenings, weekends, and holidays.
• Physical stamina to stand for extended periods, lift up to 30 pounds, and carry trays with confidence and grace.
• A passion for food, wine, and providing exceptional guest experiences.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .