Operations Manager - Water Restoration & Cleaning

Job Description

Job Description

Cleaning and Restoration Operations Manager Benefits/Perks

• Competitive salary
• Performance-Based Bonus Structure
• Profit Sharing
• Health, Dental and Vision
• Paid Time Off
• Paid Training
• 401(k)
• Opportunities for career growth and professional development
• Supportive, Team-Oriented Culture

Job Type: Full-time

Salary: $65,000 - $85,000 + profit sharing + bonuses

Join Our Team and Make a Difference!

Are you ready to join a dynamic team that is dedicated to a new level of clean? At Voda Cleaning & Restoration of Columbus, were seeking a Water Restoration & Cleaning Operations Manager to join our rapidly growing, family-oriented team. Voda Cleaning and Restoration is one of the fastest growing cleaning and restoration businesses in the United States, setting new standards for quality, innovation, and customer satisfaction. With thousands of 5-star reviews across the Voda network and a reputation for unmatched customer service, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.

Why Join Voda Cleaning & Restoration of Columbus?

• Be a Hero for Our Community : At Voda, every day presents a new chance to make a meaningful difference in peoples lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning and restoration; it gives hope to those in distress.
• Career Growth : Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
• Supportive Culture : Join a team that values honesty, integrity, teamwork, and a high-morale environment where hard work is recognized and rewarded.
• Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs.
• Cutting-Edge Technology : Work with advanced equipment and stay at the forefront of the restoration industry with ongoing training and IICRC certification support.

What Youll Do

Voda Cleaning and Restoration of Columbus is seeking a dedicated and experienced Cleaning and Restoration Operations Manager to oversee and drive the day-to-day operations of our Water Restoration and Carpet Cleaning teams. The ideal candidate will have extensive experience in water restoration and team management, ensuring that projects are completed efficiently, safely, and adhere to IICRC standards and company protocols. The Operations Manager will be cross-trained in carpet and specialty cleaning if needed. The role will include:

• Lead & Inspire: Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up-to-date with industry standards. Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training.
• Deliver Top-Tier Customer Service: Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction.
• Operational Excellence: Oversee daily operations of the water mitigation and carpet cleaning departments, ensuring projects are completed on time, within budget, and in compliance with safety standards. Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services.
• Hands-On Impact: Perform field work as necessary, assisting teams with restoration and carpet cleaning jobs to maintain quality, provide leadership, and ensure smooth operations.
• Documentation and Inventory Management: Oversee reporting and documentation for all restoration projects, including detailed and accurate work orders, client records, and billing information. Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order.

What Were Looking For

Were seeking a self-starter with leadership skills and a passion for restoration and cleaning. Ideal candidates will have:

• Minimum of 3-5 years of experience in water restoration.
• Proven experience in team management and leadership roles.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.
• Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.
• Preferred Certifications:
  
  • IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:
    • WRT (Water Restoration Technician)
    • CCT (Carpet Cleaning Technician)
    • AMRT (Applied Microbial Remediation Technician)
    • OSHA 30 Certification.

Join us and be a part of something extraordinary! Apply now and become part of a greater mission!

Why This Role?

This isnt just a jobits a chance to lead, grow, and make a tangible impact. As one of the first employees in our expanding Columbus franchise, youll have the opportunity to shape our team and grow into management roles as we scale. With competitive pay, bonuses, and a supportive environment, youll be rewarded for your expertise and dedication. If youre ready to lead with excellence and join a company thats transforming the restoration industry, apply today!