Behavioral Health Specialist

Resilient Mind Health & Wellness LLC
Cleveland, OH

At Resilient Mind Health & Wellness LLC, the Behavioral Health Specialist provides direct, person-centered behavioral health support services to individuals and families experiencing emotional, behavioral, and psychosocial challenges. This role focuses on stabilization, skill-building, care coordination, and supportive interventions that promote recovery, resilience, and overall well-being. Services may be delivered in office, community, home-based, or telehealth settings, depending on program needs.

Essential Duties and Responsibilities:

  • Provide direct behavioral health support services to adults, children, adolescents, and families in accordance with individualized service plans.
  • Assist clients in developing coping strategies, emotional regulation skills, and problem-solving techniques.
  • Support clients in achieving treatment goals related to mental health stability, daily functioning, and community integration.
  • Conduct psychosocial observations and document client progress accurately and timely in the electronic health record.
  • Collaborate with licensed clinicians, case managers, psychiatrists, primary care providers, schools, and community partners.
  • Participate in care coordination, referrals, and linkage to community resources and supports.
  • Provide crisis support and de-escalation interventions as needed, following agency protocols.
  • Educate clients and families on behavioral health conditions, wellness strategies, and available resources.
  • Maintain compliance with Medicaid, agency, HIPAA, and documentation standards.
  • Attend required supervision, team meetings, trainings, and professional development activities.

Qualifications:

  • Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, Sociology, or a related field required.
  • Bachelor in Social Work (BSW) or higher strongly preferred.
  • Master’s degree in Social Work, Counseling, or related behavioral health discipline preferred.
  • Eligibility for or possession of relevant state certifications or registrations (if applicable).


Experience:

  • Minimum of 1 year of experience working with individuals with mental health, behavioral health, or psychosocial needs preferred.
  • Experience working with diverse populations, including children, adolescents, families, and underserved communities preferred.
  • Experience in community-based, home-based, or outpatient behavioral health settings a plus.
  • Knowledge of trauma-informed care, recovery-oriented practices, and person-centered planning preferred.

Required Skills and Competencies:

  • Strong interpersonal and communication skills, both verbal and written.
  • Ability to build rapport and maintain professional boundaries with clients and families.
  • Demonstrated understanding of behavioral health principles and evidence-informed practices.
  • Strong organizational and time-management skills with attention to detail.
  • Ability to work independently while collaborating effectively within a multidisciplinary team.
  • Cultural humility and commitment to equitable, inclusive, and respectful service delivery.
  • Basic computer proficiency and ability to document accurately in electronic health record systems.
  • Crisis intervention and de-escalation skills.

Work Environment & Expectations:

  • May require travel within the community to meet clients where services are delivered.
  • Flexible scheduling may include evenings or weekends based on client needs.
  • Must maintain confidentiality and adhere to ethical and professional standards at all times.

Posted 2026-02-20

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