Customer Service Representative - Westerville
Join a dynamic, team-oriented environment as a Customer Service Representative in Westerville, where delivering exceptional service and creating a welcoming atmosphere for customers is at the heart of what we do. This role is ideal for energetic, upbeat individuals who enjoy engaging with people and thrive in a fast-paced retail setting. As part of a company that values growth and internal promotion, you'll have the opportunity to develop your skills and advance your career while making a positive impact on every customer’s experience.
Responsibilities
- Greet and interact with customers to ensure a positive and enjoyable shopping experience
- Perform all point-of-sale (POS) transactions accurately and efficiently
- Process, tag, hang, and stock merchandise on the sales floor
- Inform customers about current promotions and loyalty programs
- Clearly communicate the buying and selling process to customers
- Maintain store operations and uphold company standards
- Assist with other duties as assigned to support overall store success
Qualifications
- Must be at least 16 years old
- Honest, dependable, and self-motivated with mature judgment
- Strong sense of urgency and ability to work efficiently
- Effective communication skills
- Ability to frequently walk, stand, stoop, climb ladders, push, and perform repetitive lifting (up to 40 lbs)
- Attention to detail for inspecting and handling merchandise
Benefits
- Competitive wage and bonus opportunities
- Outstanding health, dental, and vision benefits
- Generous employee discount at all company brand stores
- Paid holidays
- Paid time off (PTO)
- Company-paid short-term and long-term disability
- 401(k) with company match
- Flexible schedules
- Employee Referral Program
- Employee Anniversary Program
- Full-time (30-40 hours) and part-time (20-25 hours) positions available
- Opportunities for growth and professional development—promotion from within is encouraged
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