Customer Service Representative - Westerville

Join a dynamic, team-oriented environment as a Customer Service Representative in Westerville, where delivering exceptional service and creating a welcoming atmosphere for customers is at the heart of what we do. This role is ideal for energetic, upbeat individuals who enjoy engaging with people and thrive in a fast-paced retail setting. As part of a company that values growth and internal promotion, you'll have the opportunity to develop your skills and advance your career while making a positive impact on every customer’s experience.

Responsibilities

• Greet and interact with customers to ensure a positive and enjoyable shopping experience
• Perform all point-of-sale (POS) transactions accurately and efficiently
• Process, tag, hang, and stock merchandise on the sales floor
• Inform customers about current promotions and loyalty programs
• Clearly communicate the buying and selling process to customers
• Maintain store operations and uphold company standards
• Assist with other duties as assigned to support overall store success

Qualifications

• Must be at least 16 years old
• Honest, dependable, and self-motivated with mature judgment
• Strong sense of urgency and ability to work efficiently
• Effective communication skills
• Ability to frequently walk, stand, stoop, climb ladders, push, and perform repetitive lifting (up to 40 lbs)
• Attention to detail for inspecting and handling merchandise

Benefits

• Competitive wage and bonus opportunities
• Outstanding health, dental, and vision benefits
• Generous employee discount at all company brand stores
• Paid holidays
• Paid time off (PTO)
• Company-paid short-term and long-term disability
• 401(k) with company match
• Flexible schedules
• Employee Referral Program
• Employee Anniversary Program
• Full-time (30-40 hours) and part-time (20-25 hours) positions available
• Opportunities for growth and professional development—promotion from within is encouraged