Assistant Business Process Systems Analyst/Business Process Systems Analyst
- Develop and/or contribute to project documentation including timelines, initiation document, work break down structure, estimates, etc.
- Identify stakeholders, business problems, business objectives related to system issues and projects while accounting for the impact across other business functions and systems.
- Analyze and use data to recommend business systems solutions.
- Support design review sessions ensuring compliance with requirements, system standards and usability.
- Participate in meetings with customer groups and/or IT, including senior management, to present findings and recommendations and influences decisions on proposed ideas.
- Assist with coordinating the design, development and delivery of the training related to assigned projects.
- Conduct and/or coordinate communications efforts as it relates to projects to include status, timeline, scope changes, risks and issues, rollouts, etc.
- Contribute to the post implementation review and may make recommendations for process changes relative to a specific process or project.
- May research and share industry best practices.
Bachelor’s degree (BA/BS) from four-year college or university majoring in a technical related field of study preferred. Additional appropriate experience may be considered in lieu of a degree. Experience:
Two or more years of experience in back-end business systems (e.g. systems enhancements, testing and analyzing systems, etc.) preferred. Skills/
Knowledge:
- Knowledge of vendor and/or internally developed systems including system interfaces, user functionality and various system environments.
- Intermediate/Advanced Microsoft Office skills (e.g. Outlook, Word, Excel).
- Effective problem-solving skills, including ability to analyze complex issues, find the root cause of the problem, and consider a wide range of alternatives before acting.
- Demonstrate strong verbal and written communication skills, including ability to effectively present information and respond to questions from groups or individuals.
- Ability to multi-task and demonstrate flexibility while maintaining acute attention to detail.
- Demonstrate excellent organizational skills.
- Ability to work independently and interact professionally and effectively in a team environment.
- Provide leadership by example through feedback and input in group meetings and discussions.
- Understand business area processes and procedures and use process mapping tools for current and new systems solutions.
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