Consumer Banker I (Walnut Hills)
- Perform necessary functions necessary to open accounts, perform maintenance.
- Run a Teller drawer as deemed necessary by management
- Support client engagement through active calling, client conversations, and follow up.
- Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
- Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
- Ensure client follow up calls are conducted in the proper time frame.
- Maintain all operational and risk management standards
- Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
- Model the way for peers and coworkers aligned with First Financials Mission and Values.
- The CB is responsible for adherence to all compliance and regulatory procedures.
- Client Experience.
- Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.
- Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
- Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.
- Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering.
- Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
- 2-3 years client service experience in a retail environment.
- 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment.
- High school diploma or general education degree (GED) is required.
- Associate's degree and/or equivalent work experience in sales is preferred.
- Possesses strong sales skills.
- Associate's degree and/or equivalent work experience in sales is preferred.
- Ability to serve a wide variety of client needs according to bank policy and procedures.
- None
- Occasionally lifts and carries up to 20 lbs.
- Frequently lifts and carries up to 10 lbs.
- Frequently sits, stands, walks and drives
- Client Conversation Workshop
- Transaction Processing & Regulatory Understanding
- Consumer Banking Certification: Business Management Tool
- Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud
- Consumer Lending Certification: Loan Application and Communication
- Consumer Lending Certification: Regulatory, Risk, Legal & Fraud
Recommended Jobs
Hourly Manager
Viking Group, Inc. is an Equal Opportunity/ Affirmative Action Employer We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, r…
AUTOMOTIVE MECHANIC JAKE SWEENEY CHEVROLET
TECHNICIANS WANTED TOP PAY & FULL BENEFITS We're aggressively hiring experienced Automotive Technicians who are ready to take their careers to the next level. If you're skilled, motivated, an…
Commercial Cleaner
Job Description Job Description About the Role: As a CBRE, GDS Commercial Cleaner, you will be responsible for basic cleaning duties. This includes mopping, sweeping and trash disposal. You wi…
Residential Estimator/Project Manager
Job Description Job Description Description: About Us: Since 1972, STG Electric Services has delivered exceptional electrical solutions to industrial, commercial, and residential clients thro…
Sales Training & Certification Director
Job Description Job Description At Capsa Healthcare, we are more than just a healthcare company. We are a team dedicated to engineering better care and empowering healthcare professionals with in…
Occupational Therapist / OTR / OT / PRN
Job Description Job Description Broad River Rehab has a GREAT, PRN opportunity for Occupational Therapist (OT). Occupational Therapist (OT) - PRN " As Needed" • Skilled Nursing in Cincinna…
CRNA - New Graduates Accepted/Relocation to Ohio
Job Description Job Description Vivo HealthStaff is recruiting for a healthcare client serving patients across Northwest & Central Ohio! We're looking for 10 CRNAs to join a thriving practice. …
Assistant Manager
Hey there, foodie aficionados and hospitality hustlers! Are you ready to take charge of an epic culinary adventure? If you're a go-getter with a flair for leadership, we've got the perfect gig for yo…
CNC Machinist
Job Description Job Description CNC Machinist Using your experience, set up and prove out programs on 4 or 5 axis CNC milling machines and machining centers to machine complex parts from var…
Setup Technician
Job Description Job Description Setup Technician Pay: $22/hr Shift: ~2nd shift 2:50pm to 11pm ~3rd shift - 10:50pm to 7am Description: The role of a Set Up B Technician is to be…