Recruiter

About Us:

Talent is our World. At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. As part of our commitment to your growth and development, we encourage you to explore opportunities available within our organization. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress.

Take the next step in your career journey and discover our exciting opportunities.

We are currently hiring a Recruiter to support our client in the Pharma industry.

The Role:

The Recruiter will support client hiring managers with filling their vacancies to target start dates, ensuring all quality thresholds and SLAs/KPIs are met. They will manage the end-to-end recruitment process working in conjunction with colleagues in teams such as Sourcing and Administration, utilizing relevant recruitment technology applications. They will deliver excellent recruitment services to the client in line with agreed service levels, acting as the custodian of candidate quality and the hiring manager experience.

This is a hybrid role if based in Cleveland, OH, working 1 day onsite from AMS office OR Remote if based in Texas, Georgia, Florida, Ohio, New York City.

What you will do: (Key Accountabilities):

Client Stakeholder Relationships

• Create and maintain trusted partner relationships with hiring managers/Talent Acquisition Managers. This includes being responsible for the end-to-end delivery of recruitment services to them, advising them on the recruitment process and ensuring that timelines are correctly identified and met.
• Inform attraction strategies, working with Sourcing and hiring managers to correctly identify approach based on market and hiring demands.
• Work independently and directly with client to understand and meet their hiring needs.
• Make recommendations for best fit and skills profile, coaching hiring managers on what may or may not be achievable.

Internal Stakeholder Relationships

• Monitor funnel metrics in partnership with Sourcing to ensure bottlenecks are identified and addressed ahead of time.
• Collaborate effectively with relevant teams, such as Sourcing and Administration teams to ensure a smooth client and candidate experience.
• Mentor supporting teams, such as Sourcing and Administration teams on best practice approaches and client culture, supporting them in achieving success in their roles.

Recruitment Delivery

• Ensure the recruitment service is delivered in line with contractual obligations and client service level agreements.
• Lead vacancy consultation discussions in partnership with the Sourcer to agree the recruitment plans with hiring managers– this includes role requirements, sourcing strategy, DEI requirements, pay range, agreed timeframes, responsibilities of all involved, and the selection process.
• Act as a brand ambassador in the most authentic way with candidates to ensure each one is qualified, interested and engaged prior to presenting to hiring manager.
• Collaborate with Sourcing team on the iterative process of narrowing down high-quality candidates and jointly review the shortlist with the hiring manager.
• Deliver excellent candidate experience in conjunction with the Sourcer; managing candidate satisfaction with the recruitment experience, from initial interview to start date.
• Support the hiring manager with hiring decisions and guide them in determining an appropriate offer.
• Lead calls with hiring managers to consult on final hiring decisions and determining an appropriate offer, this may include but not limited to negotiation on salary, time off and other employee rewards.
• Manage the offer process and close the candidate.
• Proactively manage future demand by facilitating demand planning meetings to discuss forecasts with client resourcing lead team.
• Where relevant support development of Assessment Centre plan.
• Implement Talent Pooling plan and report on progress regularly.

Technology and Compliance

• Ensure that all changes to a candidate’s status and requisition updates are tracked in real time in all relevant systems (client and AMS).
• Identify and share opportunities for continuous improvement within the delivery process, with the relevant internal stakeholders.
• Share upselling opportunities to Manager – Client Services.
• Support account contractual management by identifying and flagging scope creep.
• Ensure compliance with legislation affecting area of work (e.g. age discrimination, employment risks for contractors, OFCCP (US), data management techniques or similar local legislative requirements).
• Identify and share compliance risks in line with the overall AMS Risk Management Framework with the relevant internal stakeholders.

What you will bring: :

• Demonstrate experience within MedTech or Pharma environments, bringing industry-specific hiring insight
• Deliver white-glove service, ensuring a high-touch, premium experience for clients and candidates
• Apply a metrics-driven mindset, using data to measure performance and optimize recruitment strategies
• Build strong client partnerships, acting as a trusted advisor and strategic talent partner
• Leverage commercial and sales acumen to influence hiring decisions and drive business-aligned recruitment outcomes
• Operate independently with accountability, managing priorities and delivering results with minimal supervision
• Develop and execute targeted sourcing strategies to attract and engage high-quality talent

Behavioral Skills

• Acts Proactively and At Pace – proficiency level 2
• Considers Financial Impact - proficiency level 2
• Drives Outcomes - proficiency level 2
• Effective Communication - proficiency level 2
• Follows Processes and Guidelines - proficiency level 2
• Growth Mindset - proficiency level 2
• Managing Expectations - proficiency level 2
• Perseverance - proficiency level 2
• Prioritization and Capacity Management - proficiency level 2
• Rapport Building - proficiency level 2
• Stakeholder Partnering - proficiency level 2
• Takes and Models Responsibility - proficiency level 2
• Partnering with Colleagues - proficiency level 3
• Quality and Accuracy - proficiency level 3

Technical Skills

• MS Office - proficiency level 2
• Recruitment Process Outsourcing Expertise - proficiency level 2
• Recruitment Technology Literacy - End User - proficiency level 2

Why AMS?:

What we offer:

We are committed to pay transparency and fairness. For this role, the initial expected remuneration is $55,590 USD- $81,500 USD per year, plus applicable benefits.

Medical/Rx, Dental, Vision, Spending Accounts, Life, Disability, Voluntary Benefits, 401(k), Paid Holidays/Vacation/Sick Time, Paid Parental Leave, Performance Bonus

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Please let us know of any reasonable adjustments or accommodations you require during the recruitment process by emailing our team at [email protected]