Hospice RN Case Manager

Willoughby, OH

It's fun to work in a company where people truly BELIEVE in what they're doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.

The RN Case Manager - Hospice is responsible for the planning, coordination and delivery of quality hospice care ensuring compliance in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

Essential Activities and Tasks

Care Management and Service Delivery - 60%

  • Provides ongoing assessment and nursing care to patient in homes and health care facilities. Ensures an accurate evaluation of patient needs, develops and implements a comprehensive care plan that addresses current needs.

  • Follows current nursing professional standards of practice and agency approved protocols for hospice.

  • Provides quality plan and symptom management for the comfort of patients.

  • Communicates with other health care providers about changes in condition and patient needs.

  • Assesses patient and caregiver needs and provides education when necessary.

  • Commitment to high quality customer service for internal and external customers.

  • Oversees the implementation of the patient’s Plan of Care. Evaluates the effectiveness of the plan on an ongoing basis.

  • Prepares for IDG by reviewing Plan of Care, reconciling medications and projecting patient/family needs.

Quality and Compliance Management - 30%

  • Audits and maintains current and accurate patient records through use of laptop computers and paper/chart documentation in accordance with policies, federal, state, and local guidelines.

  • Participates in quality improvement projects as needed.

  • Maintains knowledge of requirements of regulatory agencies, accrediting bodies, and third party payers.

All other duties as assigned.

Qualifications

Education

  • Current unencumbered license for the state of Ohio to practice as a Registered Nurse (RN) required.

Experience

  • One year experience in acute care or medical-surgical nursing required.

  • Experience in hospice preferred.

  • Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.

  • Proficiency with electronic medical records (EMR) preferred.

Other Requirements

  • Must be able to read, write, speak, and understand the English language.

  • Must possess a valid driver's license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.

Working Conditions and Special Requirements

  • Sitting - Up to 4 hours/day

  • Standing - Up to 8 hours/day

  • Walking - Up to 6 hours/day

  • Lifting, transferring, pushing or pulling patients or equipment/supplies - Up to 50 pounds

  • Driving - Up to 6 hours/day

  • Work weekends, evenings, and holidays - Required as scheduled

  • On-call availability - 24/7 for emergencies

  • Subject to falls, burns from equipment, odors, and cuts - Work day

  • Subject to patients with various disease processes - Occasional

  • May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day

  • Risk Category for Exposure to Bloodborne Diseases - I

Posted 2025-11-13

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