Customer Service Representative - Travel Industry (Flexible Schedule)

FlexPath Travel
Akron, OH
Job Description:

We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry . This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities:

  • Handle customer inquiries via phone and email
  • Assist clients with travel questions, reservations, and general support
  • Provide accurate information regarding destinations, policies, and procedures
  • Maintain professional and courteous communication at all times
  • Follow established company processes and service standards
  • Document customer interactions as needed

Qualifications:

  • Strong verbal and written communication skills
  • Customer service experience preferred, but not required
  • Ability to work independently and manage time effectively
  • Basic computer skills and comfort using online systems
  • Attention to detail and a customer-first mindset
  • Interest in the travel industry is a plus

What We Offer:

  • Flexible scheduling options (part-time or full-time)
  • Training and ongoing support
  • Opportunities for advancement within the travel industry
  • Supportive and team-oriented work environment
Posted 2026-02-24

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