Sales Operations Specialist

Overview

AmeriWater is a long-established industry leader in the design, manufacture, installation and supply of water purification systems and services for dialysis, industrial and healthcare applications. We are looking for a Sales Operations Specialist to join our growing team in Dayton, Ohio!

Primary Responsibilities

Technical & Process Support

• Perform technical reviews of sales quotes for the external sales and authorized dealers, ensuring accuracy in pricing, configurations, terms, and compliance with company standards and product capabilities.



• Serve as a subject matter resource for quoting tools, product configuration rules, discount approvals, and support processes.



• Support end user setup for subscription-based product offerings and partner with the service team when needed to ensure alignment.

Sales Enablement

• Develop, maintain, and organize sales playbooks, product one-pagers, and reference guides.



• Design and deliver training for internal sales teams (live sessions, webinars, microlearning modules).



• Create quick-reference guides for quoting, opportunity management, and product configurations.

External Sales Support

• Provide responsive support to the external sales team: answer product questions, assist with configurations, and troubleshoot quoting issues.



• Maintain content libraries to ensure up-to-date resources and smooth access.



• Coordinate communications and enablement campaigns to keep the sales team informed of changes, updates, and promotions.

New Product Launch Readiness

• Partner with Product Management and Marketing to prepare sales for new launches, including updating sales collateral, pricing matrices, configuration guides, and training materials.



• Ensure all relevant sales resources, portals, and tools reflect the latest product features, SKUs, pricing, and positioning.

Requirements

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience.



• Minimum of one (1) to three (3) years in Sales Operations, Sales Enablement, Deal Desk, or Technical Sales Support.



• Experience creating training content (slides, guides, LMS modules) and delivering live training sessions.



• Experience in a B2B environment with configurable products, pricing tiers, or channel sales preferred.

Skills & Attributes

• Strong analytical and communication skills, with high attention to detail and documentation.



• Proven ability to support external partners or dealer networks. Must be comfortable communicating both in written and verbal format on a regular basis.



• Ability to excel in a fast-paced, collaborative environment.



• Self-motivated with the ability to work independently and across diverse teams.



• Proficiency with Microsoft Office (Word, Excel, Outlook, SharePoint).



• Proficiency with CRM (e.g., Salesforce, Microsoft Dynamics, HubSpot) and CPQ tools preferred.



• Familiarity with product launch processes and cross-functional collaboration (Product, Marketing, Finance, Operations, Engineering) preferred.



• Exposure to Power BI/Tableau or similar for reporting and dashboards preferred.

Benefits

• 401(k)



• 401(k) matching



• Health insurance



• Dental insurance



• Vision insurance



• HSA with Employer Contribution



• Employee Assistance Program



• Life insurance



• Short-term and Long-term Disability



• Paid time off

AmeriWater is an  Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
AmeriWater is an E-Verify Program participant .