Client Success & Project Manager
About Killerspots Agency:
Killerspots is a fast-growing, full-service digital marketing, media, and production agency based in Cincinnati, Ohio. Since 1999, we’ve been helping brands across the country stand out and win with contagious creativity and performance-driven strategy. From video production and web development to digital advertising and jingle creation, everything we do is built in-house — with one goal in mind: results.
We’re a high-energy team that thrives on innovation, collaboration, and measurable success. Our work has powered growth for national brands, franchise systems, and small businesses alike — and we’re just getting started.
Who We’re Looking For:
We’re not just looking for a project manager ... we’re looking for a people person who loves to lead, thrives under pressure, and takes pride in making both clients and internal teams successful. If you’re a passionate over-achiever who brings structure to chaos, keeps teams aligned, and genuinely enjoys making clients feel heard and cared for — this role is for you.
This is a full-time, in-office position at our Cincinnati headquarters.
Your Role:
As our new Client Success & Project Manager, you’ll be the key connection point between our clients and internal creative teams. You’ll guide projects from kickoff to delivery — making sure everything stays on track, on budget, and exceeds client expectations. You’ll lead client calls, track timelines in Monday.com, support the CEO, and ensure our team delivers top-tier work every time.
What You’ll Be Doing
- Own the day-to-day relationship with assigned clients
- Lead project kickoffs, manage timelines, and coordinate deliverables
- Use Monday.com to track all moving pieces and keep team members accountable
- Anticipate roadblocks and resolve issues before they become client concerns
- Gather feedback and approvals, then communicate clearly with the creative team
- Ensure all projects are delivered with accuracy, speed, and strategic intent
- Report project performance weekly to the CEO and leadership team
- Spot upsell opportunities and help clients see the value of ongoing support
- Foster positive relationships that make clients feel valued, understood, and supported
What You Bring
- 3+ years of experience in a client-facing, project management, or marketing agency role
- Strong ability to manage both creative teams and demanding clients
- Confident in running meetings, presentations, and delivering feedback
- Experience using project management platforms like Monday.com.
- Excellent communication, follow-through, and attention to detail
- A positive, proactive, and people-first mindset
- Bonus: Familiarity with digital advertising, CRM systems, or campaign performance tracking/ Digital agency experience
Why You’ll Love It Here
- Work with a team that actually loves what they do
- Create campaigns for national brands and high-visibility clients
- Join a growing agency where your voice, energy, and leadership make an immediate impact.
- Be surrounded by contagious creativity, no egos, no drama and no red tape.
No Calls Please.
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