Administrative staff
What You'll Do
Under the leadership of Governor Mike DeWine and Lieutenant Governor Jim Tressel, DAS seeks a candidate for a constituent aide role to serve in a fiduciary capacity to agency leadership. DAS is a cabinet level agency that serves as the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards, and commissions. Ideally, candidates will have a strong interest in public service, public policy, and Governor DeWine’s vision for an Ohio that works for everyone. Candidates will undergo a training period and will develop an understanding of state government administration to serve as a trusted resource and liaison between multiple departments and within the assigned agency. Additionally, candidates may be assigned to a different agency. Some Anticipated Duties Include- Provides assistance & information to constituents by responding to letters, emails, &/or calls and walk-ins from concerned citizens following established protocols;
- Logs calls/complaints into tracking system;
- Communicates with caller(s) or obtains details through follow-up communication (e.g., email, correspondence);
- Researches issues raised to confirm accuracy of allegation(s);
- Drafts appropriate constituent response for supervisor’s signature;
- Refers constituents to appropriate responder;
- Works closely with other agencies and offices to ensure that the appropriate assistance is provided;
- Prepares special proclamation requests;
- Serves as back-up to front desk receptionist;
- Assists with projects as assigned.
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