Customer Care Representative

Job Description

Job Description

Bobb Automotive- Bobbsaysyes.com has been doing business in Columbus since 1924, a well established and respected Auto Company. We are expanding our A-Team, which is our Call Center.

Are you bored by your current job or frustrated with not being able to find work? Are you a POSITIVE person with a FRIENDLY VOICE? Want something challenging, exciting and rewarding? Want to help people grow and do something with purpose? Do you want to be part of an organization that will help you reach your full potential? Do you want a career with a company that cares about your growth, success and fulfillment in life? Bobb Automotive is:

·Well known for its charitable support throughout the area

·An exciting, vibrant, creative place to grow and excel

·Dedicated to maintaining a positive, success-minded culture

Culture and employee satisfaction is a primary focus here! Be part of a team that makes a difference. Because we are a fast growing company, we have many opportunities for growth and often promote from within. Here’s an exciting opportunity to join a growing, fun and market-leading organization as a Customer Care Representative. Our Customer Care Reps are the face and voice of our company and are responsible for the first impression our organization makes with new customers. This is our "A-Team". The Bobb Automotive A-Team is made up of positive professionals who are dedicated to helping others own a nicer, newer car.

·A-Team members make beginning the process of buying a nicer, newer car easy and fun.

·A-Teamers help people make good decisions about their next vehicle and find the solutions they need.

·A-Teamers believe that everyone deserves to drive a nicer, newer car and that nobody should have to drive a car they hate.

·A-Team members know that every introduction to Bobb Automotive--bobb says yes has the power to change somebody’s life.

You will make relationships and offer free advice to potential customers OVER the TELEPHONE. You do not have to close sales. You are just responsible for beginning a relationship and opening a dialogue in a positive way by being a friendly voice on the phone to people who have already reached out to us and asked for our help. You will be answering questions and scheduling appointments. We are looking for people with a friendly voice and a positive attitude that have a passion for making new relationships and enjoy the art of conversation. If you like building relationships and the challenge of making new connections, then we want to help you grow and build a lucrative career with us. Our A-Team Members Enjoy:

• Competitive Compensation hourly + weekly bonus
• Additional spiffs and contests to earn rewards and cash
• Health, Dental, Vision after 30 days
• 1 week paid vacation after 1 year

Position Qualifications: This energetic, positive and self-motivated star will possess the following background, experience, skills and attributes:

Experience in Customer Service, hospitality, restaurant or retail Confidence to speak to new people on the phone The ability to ask questions Excellent verbal communication skills Positive, upbeat and savvy communicator Career oriented Must be comfortable using a computer Ability to meet and exceed productivity and performance goals A passion for creating and building business relationships Strong work ethic, professional manner and positive attitude

We believe that work and life should be Enjoyable, Simple & Prosperous. If you believe in this too, we want to hear from you.

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