Accounting and Quality Compliance Coordinator

Description

SmartSolve is seeking an inspired, value-aligned, and detail-oriented Accounting and Quality Compliance Coordinator to support the company’s financial operations and regulatory compliance. This dual-role position will be responsible for core accounting functions—including accounts payable, receivable, and bank reconciliation—as well as spearheading documentation, audits, and standard operating procedures to sustain ISO 9001 and FSSC 22000 certifications. This role is ideal for someone who thrives in a fast-paced, mission-driven environment and is passionate about maintaining both financial accuracy and operational excellence. 

Essential Duties:

Accounts Receivable Functions

• Reconciling Customer Accounts and Monthly Statements. 
• Assist with Accounts Receivable (Invoicing and Bank Deposits). 
• Handle calls and concerns from internal and external customers regarding payments and deductions. 
• Monitor customer aging report to ensure on time customer payments 
• Contact delinquent customer accounts by telephone or email to request payment and set up required payment arrangements. 
• Assist with customer credit card setup, processing of credit cards, and the creation of payment links 
• Invoicing of sales orders 
• Monthly Bank Reconciliation 

Accounts Payable Functions

• Assist with new vendor set up 
• Assist with invoicing of purchase orders 
• Assist with processing of invoice and payment journals 
• Assist with check and ACH processing 

Quality Compliance Functions

• Leading the maintenance and corrective implementation efforts necessary to sustain ISO/FSSC certification; 
• Developing, maintaining, and supervising adherence to Standard Operating Procedures (SOPs); 
• Monitoring and reporting on key quality metrics across operations; 
• Maintaining internal documentation systems and compliance reports; 
• Staying current with regulatory changes, audit findings, and industry best practices. 

Requirements

Knowledge, Skills and Abilities:

• Proficient in Microsoft Excel, Word, and accounting systems 
• Good verbal communication skills (bi-lingual a plus). 
• Understanding of ISO 9001 / FSSC 22000 documentation standards, SOPs, and audit readiness (preferred). 
• Knowledge of accounting principles and practices. 
• Strong multi-tasking, prioritization, and organizational skills in fast-paced environments 
• Detail-oriented with the ability to identify and resolve discrepancies accurately 
• Ability to handle problem situations in a professional manner. 
• Familiarity with manufacturing operations and ERP systems is preferred. 
• Knowledge of company’s products, manufacturing system, and policies. 

Training and Experience:

• Associates Degree in Accounting/Finance and/or 2 to 5+ years of progressive accounting experience. 
• High school diploma or GED equivalent. 
• Prior experience supporting quality systems or regulatory certifications. (ISO/FSSC/HAACP) is a plus. 

Physical Requirements:

• Reaching for phone and keyboard 
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. 
• Crouching-bending body downward and forward by bending leg and spine. 
• Pushing and pulling – filing drawers, file boxes. 
• Talking, hearing and repetitive motion. 
• Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures. 
• Light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Sedentary work involves sitting most of the time 
• Subject to inside and outside environmental conditions.