E-COMMERCE CLERK

Job Description

Job Description

Goodwill of Erie, Huron, Ottawa and Sandusky – E-Commerce Clerk Our Mission

More than a thrift store! At Sandusky Goodwill Industries, we are empowering lives through employment pathways that foster independence & personal growth to build strong community. Sandusky Goodwill Industries is a mission-driven organization that provides job training and employment opportunities for people with disabilities and other barriers to employment.

Looking for more than just a job?

Join Sandusky Goodwill and be part of a team where every sale supports job training, education, and community impact. As the E-Commerce Clerk, you will be responsible for supporting the sales of donated goods such as books, collectibles, household items, antiques, jewelry, and other items available for online auctions. Your duties will include receiving goods, posting listings, shipping items, providing customer service, and maintaining the designated e-Commerce storage and work areas.

Essential functions:

• Source, evaluate, and select donated merchandise for online resale, including jewelry, collectibles, and specialty items.
• Authenticate and assess merchandise value as needed.
• Photograph, research, and create accurate product listings for e-commerce platforms.
• Maintain inventory records and track merchandise movement between retail locations and online operations.
• Process online sales orders, including packaging, shipping, and tracking shipments.
• Monitor online marketplace activity and identify opportunities to maximize sales and revenue.
• Provide excellent customer service and respond to customer inquiries related to online sales.
• Maintain organized workspaces and inventory storage areas.
• Collaborate effectively with team members and support a safe work environment.
• Perform other duties as assigned.

Ideal Candidate Profile

• High School diploma or GED preferred.
• 2 years of clerical experience including computer applications.
• Knowledge of jewelry and collectibles is preferred.

EOE: M/F/VETS/DISABLED

What we are looking for

• Excellent written, verbal, and interpersonal communication skills.
• Must maintain a professional appearance and demeanor.
• Attention to detail and ability to maintain accurate records are essential.
• Ability to use physical exertion such as prolonged periods of standing, walking, recurring bending, reaching and climbing; ability to lift up to 50 lbs. consistently.
• Knowledge of computer technology, including Internet e-sales sites, and computer programs (Word, Excel), social media, and email.

• Competitive hourly pay
• Employee discount
• Tuition reimbursement
• Professional development assistance
• Paid Holidays
• Generous paid time off after 90-days of employment
• Medical, dental, vision insurance
• Referral Program
• Retirement Plan

Join us!

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