Director - Default Management Compliance

Location:

4910 Tiedeman Road, Brooklyn Ohio

JOB BRIEF (PURPOSE)

The Compliance Director will be a member of the Compliance Risk Management team and will provide support to the lines of business responsible for oversight and management of accounts in default. In this capacity, the Compiance Director will support the related lines of business by managing a team responsible for researching, interpreting and assisting with applying the related laws and regulations. As part of this responsibility, this position will manage a team of Compliance Officers that serve as subject matter experts to the lines of business responsible for the related functions. The position will provide consultative advice, perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite.

ESSENTIAL JOB FUNCTIONS

• For assigned lines of business, serve as the corporate subject matter expert for all compliance risks.
• Develop relationships of trust and confidence with the designated lines of business.
• Provide oversight and monitoring of line of business processes and controls.
• Proactively identify process improvements or control gaps and facilitate necessary associated changes.
• Keep abreast of new laws and regulations.
• Assist with regulatory compliance exams.
• Assist with corporate policy and training development.
• Educate and provide consultative advice on related regulations.
• Provide independent review and challenge on various line of business activities.
• Participate in or lead various projects related to mitigating risk to Key.
• Oversee significant initiatives and team assignments

REQUIRED QUALIFICATIONS

• Bachelor’s Degree required; Juris Doctorate or CRCM preferred.
• 5+ years of experience as a financial services compliance professional, bank regulator or other comparable legal or audit experience.
• 2+ years of leadership experience.
• Demonstrated knowledge of the regulatory requirements related to collection of accounts including, but not limited to, knowledge of FDCPA, RESPA, bankruptcy laws, SCRA and UDAAP.

• Ability to comprehend and interpret federal and state laws.
• Strong relationship management and leadership skills.
• Strong ability to mentor and develop staff.

• Candidate must possess the wherewithal and flexibility to undertake new functions/tasks as the Compliance Risk and line of business evolves and grows.
• Proven ability to work in a team environment.
• Sound decision-making skills; able to make decisions independently and quickly.
• Solid written and oral communication skills.
• Sound understanding of compliance risks.
• Strong research skills coupled with strong problem solving/analytical skills.
• Strong attention to detail.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $128,000.00 - $268,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 05/29/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

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