Customer Service Representative -Westerville
Join a dynamic, team-oriented environment as a Customer Service Representative in Westerville, where delivering exceptional service and creating a welcoming atmosphere for customers is at the heart of what we do. This role is ideal for individuals who are energetic, personable, and enjoy engaging with people. As a key member of the store team, you will play an important role in ensuring a positive shopping experience, supporting store operations, and contributing to a fun and supportive workplace. If you are looking for a position that values your enthusiasm and offers opportunities for growth, this could be the perfect fit.
Responsibilities
- Greet and interact with customers to create a positive and welcoming store experience
- Perform all point-of-sale (POS) transactions accurately and efficiently
- Process, tag, hang, and stock merchandise on the sales floor
- Inform customers about current promotions and loyalty programs
- Communicate the buying and selling process clearly to customers
- Assist with maintaining store operations and standards as assigned
Qualifications
- Must be at least 16 years old
- Honest, dependable, and self-motivated with mature judgment
- Strong sense of urgency and ability to work efficiently
- Effective communication skills
- Ability to frequently walk, stand, stoop, climb ladders, push, and perform repetitive lifting (up to 40 lbs)
- Good vision and coordination for inspecting items and stocking merchandise
Benefits
- Competitive wage and bonus opportunities
- Outstanding health, dental, and vision benefits
- Generous employee discount at all company brand stores
- Paid holidays and paid time off (PTO)
- Company-paid short-term and long-term disability
- 401(k) with company match
- Flexible schedules
- Employee referral and anniversary programs
- Full-time (30-40 hours) and part-time (20-25 hours) positions available
- Opportunities for growth and professional development—promotion from within is encouraged
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