Program manager data center security operations

Job Description

The Senior Program Manager, Data Center Global Security Operations is responsible for

developing, maintaining, and standardizing all documentation that governs the physical security

program across multiple data center sites. This includes drafting, updating, and managing policies,

Standard Operating Procedures (SOPs), Scopes of Work (SOWs), and operational standards to ensure

the safety, security, and compliance of mission-critical facilities.

This role also supports the effective use of corporate collaboration tools such as Slack, Confluence,

SharePoint, and Zoom to streamline documentation and communication processes.

The Senior Program Manager plays a pivotal role in ensuring physical security operations enhance data

center reliability, regulatory compliance, and customer trust-aligning all documentation with industry

standards such as ISO 27001, SOC 2, NIST, and ASIS guidelines.

ESSENTIAL FUNCTIONS:

Documentation Development & Management

• Draft, review, and maintain physical security policies, SOPs, post orders, and related

documentation for data center operations.

• Develop detailed Scopes of Work (SOWs) and performance standards for contracted security

services.

• Ensure documentation clearly defines site-specific procedures for access control, visitor

management, incident response, and perimeter protection.

Governance & Compliance

• Align all documentation with organizational security strategy, industry best practices, and

regulatory frameworks (e.g., ISO 27001, SOC 2, NIST SP 800-53).

• Support internal and external audit readiness through effective document control and version

management.

• Integrate compliance requirements from customer SLAs and data protection obligations into

operational procedures.

Collaboration & Integration

• Partner with Global Security Operations, Data Center Operations, and Compliance teams to

develop scalable, standardized processes across regions.

• Collaborate with contract security providers to ensure post orders and operational instructions

accurately reflect site operations and layouts.

• Work with IT and Facilities teams to align physical and logical access control documentation

where applicable.

Quality & Continuous Improvement

• Conduct regular reviews of documentation to identify operational or compliance gaps.

• Develop and maintain document templates, naming conventions, and style guides to ensure

consistency across the global security organization.

• Integrate lessons learned from incidents, audits, and site reviews into policy and procedural

updates.

Training & Communication

• Produce clear, concise, and operationally relevant materials easily understood by on-site

personnel.

• Support onboarding and training by delivering well-organized procedural documentation and

job aids.

Responsibilities

REQUIREMENTS:

Education:

• Bachelor's degree in Security Management, Criminal Justice, Business Administration, Technical

Writing, or a related field (or equivalent experience).

Experience:

• 4-8 years of experience in physical security operations, data center security, or security program

documentation.

• Proven ability to develop, maintain, and manage formal documentation in highly regulated or

mission-critical environments.

• Experience working with or auditing against ISO 27001, SOC 2, or NIST frameworks preferred.

Knowledge & Skills:

• Strong understanding of data center security systems including access control, mantrap systems,

CCTV, and visitor management.

• Excellent technical writing, editing, and formatting skills for operational documentation.

• Proficiency with document management tools such as SharePoint, Confluence, ServiceNow, or

equivalent.

• Ability to translate complex technical or operational processes into clear written instructions.

• Exceptional attention to detail and the ability to manage multiple documentation projects

simultaneously.

Reporting Structure

• Reports to: VP Global Security Operations

• Works closely with: Data Center Operations Managers, Security Vendors, Compliance, Risk, and

Facilities Teams

Work Environment

• Hybrid or on-site, depending on data center region.

• Periodic travel required to regional data centers for site assessments and validation of SOPs or

post orders.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $78,000 to $158,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.