Medical Assistant- Endocrinology Specialists

The Medical Assistant position is responsible for providing administrative and clinical support to ensure efficient delivery of primary health care and creating a positive patient experience.

• Full Time/Benefits Eligible
• Monday-Friday 7:50am- 4:30-5pm
• Westerville OH

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Work closely with the clinical care team to deliver the best care for our patients.
• Foster a climate allowing for direct communication between the care team patient/caregiver and appropriate care providers to optimize outcomes.
• Collaborate with other care team members to address gaps in care (chart prep).
• Promote and facilitate improved clinical outcomes and patient satisfaction as well as efficient use of resources.
• Act as a patient advocate to ensure highest quality of care for our patients.
• Set-up medical equipment and perform related tests as applicable administer injections and perform routine specimen collection and point of care tests.
• Responsible for vaccine administration as directed.
• Interview patients regarding medical concerns and obtain medical history.
• Measure and record vital signs such as pulse rate temperature blood pressure height and weight in patients EHR.
• Responsible for blood draws and specimen processing.
• Assist in performing routine medical procedures as requested.
• Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment.
• Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.
• Communicate test results to patients as directed.
• Assist in patient education with related educational tools periodicals flyers and handouts.
• Assist with applicable forms and patient paperwork (not limited to processing of referrals prior authorizations or pre-certifications etc.).
• Respond to patient phone calls as appropriate.
• Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.
• Attend meetings and participate in classroom activities as needed.
• All other duties as assigned.

QUALIFICATIONS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Licensures & Certifications

• Required: High School diploma or equivalent
• Required: Graduate of a Medical Assistant program
• Preferred: MA certification

Knowledge Skills & Abilities

• Self-disciplined energetic passionate and innovative
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
• Ability to maintain confidentiality at all times
• Ability to react calmly and effectively in emergency situations
• Ability to interpret adapt and apply guidelines and procedures
• Ability to communicate clearly and document efficiently in EHR
• Knowledge in vaccine administration storage handling and documentation
• Knowledge and understanding of medical terminology
• Knowledge of patient care and examination procedures
• Knowledge of using medical equipment and instruments to administer patient care
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Skill in assisting in a variety of treatments and medications as directed
• Skill in taking vital signs
• Skill in establishing and maintaining effective working relationships with patients medical staff and the public
• Customer service skills; social perceptiveness and service oriented
• Excellent time management skills and ability to multi-task and prioritize work

Required Experience:

IC