Cellular Sales Associate

Job Description

Job Description

Synaptic, Inc. focuses on increasing AT&T's retail services and performance. We are a sales and customer acquisitions company that is designed to implement effective sales and customer service strategies to connect customers with AT&T's products and services. We are looking to bring on a Cellular Sales Associate who will work with our customers in retail settings to provide them with cellular services. Our Cellular Sales Associate focuses on the convenience for our customers, understanding that new products are always hitting the market but our customers may not understand the benefits or perks available to them. The Cellular Sales Associate will work closely with customers to support them with their questions and process new cellular services to provide them with the latest technology and phones.

As a Cellular Sales Associate, our company will provide training initially to provide education and with all the skills necessary to succeed. The Cellular Sales Associate will enjoy working with customers and comfortable working within a retail environment.

Cellular Sales Associate Day to Day:

• Proactively engage with customers within our retail stores to identify customers cellular needs and recommend tailored AT&T cellular solutions, including mobile plans, devices, and accessories.
• Conduct in-depth product demonstrations, highlighting key features and benefits of AT&T's latest technology, showcasing all the benefits and features
• Work with customers to process sales orders for them on the new cellular services they have decided to purchase
• Effectively manage the entire sales cycle for our retail customers, from initial contact, during the sales processes, to post-sale follow-up, ensuring a seamless customer experience.
• Achieve and exceed monthly sales targets by consistently delivering exceptional customer service and driving product awareness
• Collaborate with Cellular Sales Associate team members to foster a positive and high-performing retail sales environment
• Participate in ongoing training and skill development to enhance product knowledge and sales strategies
• Maintain a pristine and organized sales floor, ensuring all displays are current and inviting

Cellular Sales Associate Qualifications:

• Prior experience in sales and customer service
• Exceptional communication skills to work with our customers in store
• A natural curiosity and passion for technology, particularly mobile devices and cellular services.
• Problem-solving abilities and a keen eye for detail.
• Excellent time management and organizational skills.

Cellular Sales Associate Benefits:

• Opportunities for continued skill advancement within a growing technology and sales focused company
• A dynamic and supportive team culture that celebrates success and diversity
• Exclusive insights on AT&T products and services available to educate customers on the benefits
• Regular team-building activities to expand company culture