Enrollment Processing Analyst
- Bachelor's degree and one year of experience in college admissions, operations, registration or related field.
- Strong Excel and PowerPoint skills along with the ability to analyze data as produced both orally and in writing.
- Strong analytical skills and an attention to detail. Must be able to demonstrate excellent public speaking and strong written communication skills. Must be able to work in a high volume office. Must have excellent customer service skills. Preferred Qualifications
- 2-3 years of experience in college admissions, operations, registration or related field.
- Experience with Salesforce, Slate, Marketing Cloud, Banner or similar complex CRM/ERPs.
- Manage administrative processes for working with vendors to providing lists, generating letters, and other outreach for all part of the admissions funnel
- Support communication planning and execution including coordination of messages and timing for multiple teams in Enrollment Management
- Write and copyedit outbound communications.
- Execute communication plans for students in the application process.
- Work with internal admissions team, Marketing, and IT to achieve automated and one time communication goals
- Support CRM/Banner data syncs
- Support testing and implementation of software and applications
- Coordinate and execute data imports from vendors, test score sends, and partners
- Manage vendor relationships that support data integration
- Coordinate data entry from contact cards and other sources
- Manage duplicate record process leveraging multiple student systems
- Assist with the collection of data and ensuring that data is input correctly; make recommendations for changes
- Use error reports from multiple systems to aid in data maintenance
- Provide relevant reports to partner offices like Registrar's Office, Bursar's Office, Financial Aid, Transfer, and colleges
- Create and analyze reports in Salesforce to support recruitment and enrollment goals
- Collaborate with IT for audit processes and make recommendations for automations and data management
- Process applications for all undergraduate student types
- Ensure authenticity of admissions documents
- Execute admissions decisions based on application material, internal process documents and Wright State policy
- Provide full support to the entire application process
- Assists with data entry, integrity, reporting, and analytics.
- Supports the integration of new systems and associated communications.
- Maintains an understanding of admissions policies, procedures and student data to inform strategies and tactics to best serve future students and the teams that support them.
- Participates as an active member of Undergraduate Admissions through membership on committees.
- Assists with on and off campus events and programs. Occasional travel and work nights and/or weekends.
- Completes special projects and duties as assigned.
- Prioritizes the student experience and provides exceptional customer service
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