Community Relations Rep II- Greater Toledo, Ohio Area

• Assists with establishing and maintaining positive relationships with community organizations, provider offices, and faith-based organizations; performs activities to enhance presence in the community.
• Responsible for growing membership through educating and servicing the Medicaid population, including meeting the communities need for ongoing educational and social service outreach to existing and potential members.
• Leads and manages strategies within a specific territory or business initiative.
• Acts as liaison with community advocacy groups that impacts target population.
• Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community.
• Assists members and potential members with benefit and/or enrollments inquiries.
• Identifies cultural issues regarding current and potential members and communicate issues to management.
• Coordinates volunteer activities by planning, organizing and providing volunteer management for events.
• Responds to requests for funding.
• Conducts marketing activities, events, exhibits, education, and presentations in an effort to educate members and maintain and/or establish relationships with providers, community, and faith-based organizations.
• Tracks all marketing and sales activities and maintains sales database.
• Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.
• Identifies and enlists the cooperation of individuals, groups, social service agencies and other community organizations in educational and outreach activities.
• Tracks utilization of company contributions.
• Develops and implements communication plans.
• Manages relationships with external constituencies.
• Ensures consistent compliance with all state, federal, and company specific requirements.

• Requires a HS diploma or equivalent and a minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.
• Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.
• Insurance license may be required dependent on state.

• AD or BA/BS preferred.
• Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred.
• State health insurance licensure preferred.
• Excellent interpersonal and communication skills, with the ability to connect with diverse populations and build strong relationships with community leaders preferred.
• Experience in community outreach or with community health workers preferred.
• Organizational and Project Management Skills preferred.
• Experience with all Microsoft Office, including Excel, Outlook, Word, SharePoint preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act