Customer Service Representative (remote)
Job Description
Responsibilities:
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Recommended Jobs
Information Technology Generalist
Job Description Job Description **Now Offering DailyPay** Otterbein Senior Life has an opening for a fulltime, salaried IT Generalist . This position is located at Otterbein SeniorLife in Pe…
Controls Engineer
Need an experienced Controls Engineer to help with setting up controls for the plant during the construction phase and beyond. The person must have a BS degree to be considered and must have strong P…
General Manager
Job Description General Managers are responsible for overseeing the daily operations of a single Domino’s store. General Managers provide overall leadership and supervision over operations, an…
Area Supervisor - (02303)
Job Description Job Description Company Description Welcome to Flyin Brian Pizza, LCC doing business as Domino's ! Locally owned and operating stores in the greater Columbus, OH area. 90…
Commercial HVAC Installer
Commercial HVAC Installer- $25-$35/hour POSITION SUMMARY: We are looking for a mid level Installer for the greater Southwest OH region. The HVAC Commercial Installer will perform the duties nor…
Property Manager
Job Description Job Description We are seeking an experienced Property Manager for a portion of the overall portfolio, with an emphasis on customer service and lease compliance. The successful ca…
Spray Foam Insulation Technician-Paid Training & Career Growth
Job Description Job Description Salary: $20.25 Job Title: Spray Foam Insulation Technician Location: Bellville, Ohio Salary: Starting at $20.25/hr (Potential to earn up to $28.00+/…
Licensed Insurance Sales Representative
Shawna Stump - State Farm Agency, located in Athens, OH has an immediate opening for a full-time Licensed Insurance Sales Professional. We are an award winning State Farm agency focused on fulfilling…
Marketing Associate
Job Description Job Description About Us: Step Up Consulting is dedicated to empowering businesses and nonprofits to achieve greater success through a personalized, face-to-face approach. We b…