Customer Support Representative
Who We Are
Refresh provides services to the Multi-family industry, helping large management companies get apartment units ready for a new tenant to move in. Services include bath refinishing, carpet cleaning, painting and janitorial services. The company was founded in 2016 and has already grown into a well known and respected company in its space. We were featured on Inc Magazines Fastest Growing Companies in the country! This means many future new opportunities to advance with us! Fantastic opportunity to grow into a leadership position!
We are currently searching for a new Customer Support Representative!Our Customer Support Representatives are responsible for processing work order requests, and answering customer inquires on the phone, email and other web-based communication systems. Work is performed at our Akron, OH corporate office, this job is not remote . The right candidate should be good at coordinating schedules and ideally have some dispatch experience.
Who We Are Looking For
- Friendly and respectful personalities
- Good verbal and written communication skills
- Ability to navigate and operate computer programs
- Excellent organizational skills
- Dependable and reliable
- Experience in a call center or customer service is a huge plus
- Available weekdays during daytime hours
What We Have To Offer
- A respectful, positive and friendly work environment
- Fantastic & rapid advancement opportunities
- Weekly pay via direct deposit
- Paid time off (2 weeks per year)
- $16 to $18 per hour with room to grow based on the individual
Responsibilities Of The Role
- Answer inbound calls;
- Process new work requests in our system
- Relay critical information to our team
- Explain our services to cliental and answer other questions
- Route customers to the appropriate staff or department
- Make outbound calls to customers to confirm information, update them on status, or gather feedback.
- Respond to emails and other types of electronic communications.
- Collection inquiry calls to corporate clients as needed
- Process phone payments
Recommended Jobs
Controls systems engineer
Job Description An employer in the Columbus, Ohio area is looking for an experienced Controls Engineer. This person will be working closely with our engineers, clients, account managers and sup…
Medical Device Cleanroom Finishing Technician
Step into Precision at Our Akron, OH Facility Join our team as a Medical Device Cleanroom Finishing Technician and take ownership of the final steps that bring precision-machined medical devices to …
Commissioning Engineer OOJ - 33073
Job Description A Commissioning Engineer is responsible for overseeing the installation and testing of new equipment and systems on a project site, ensuring they function properly according to des…
Director, Business Risk Guide- Enterprise Services Risk Office
Director, Business Risk Guide- Enterprise Services Risk Office We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business includ…
Property and Casualty Insurance Agent
Job Description Job Description A New Business Agent (NBA) at The Agent Insurance Services plays a critical role in growing and maintaining our book of business. The primary focus is to enhance …
Sales and Service Advisor
COMPANY OVERVIEW: Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, includi…
Customer Support
Description: Preference for 1 of the following criteria: College Degree Previous contact centre experience. Position Description: Client Support Service Professionals handle incoming p…
Maintenance Technician
Job Description Job Description Maintenance Technician Title: Maintenance Technician Location: North Canton, OH 44720 Salary: $27 - $35/hour Founded in 1981, we are a custom blow moldi…
HVAC Maintenance Technician
HVAC Maintenance Tech – Join a Company That Invests in You Pay: $20–$25 per hour, based on experience and qualifications Are you looking for an exciting opportunity to continue your career in t…
Commissioning technician
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happe…