Customer Care Representative - Inside Sales
About Smith & Oby
Smith & Oby is a trusted leader in mechanical, plumbing, and building automation solutions. For decades, we have partnered with commercial, industrial, and institutional clients to design, build, and maintain high-performing systems that keep facilities running efficiently and reliably. From hospitals and office complexes to manufacturing plants and schools, we combine engineering expertise with hands-on execution to deliver results our customers can depend on.
Position OverviewSmith & Oby is seeking a highly organized and detail-oriented Inside Sales / Quotes Manager to support our growing sales team. In this role, you will oversee the proposal and quoting process, coordinate with vendors, and assist with marketing campaigns to expand our customer base. The ideal candidate is a collaborative, self-motivated professional with strong communication skills and a proven ability to manage multiple priorities in a fast-paced environment. Key Responsibilities
Partner with the sales team to prepare accurate, professional proposals.
Collect and analyze vendor pricing and product information to support quotes.
Manage timelines and deliverables to ensure proposals are completed on schedule.
Collaborate with project managers and estimators to align quotes with project scope.
Assist in developing and executing marketing campaigns to drive new business.
Maintain proposal templates, sales collateral, and CRM data.
- Contribute to continuous improvement of sales processes and customer outreach.
Qualifications
3+ years of experience in inside sales, quoting, or proposal management (HVAC, mechanical contracting, or construction industry preferred).
Strong organizational and communication skills with exceptional attention to detail.
Ability to collaborate across departments and work effectively with external vendors.
Proficiency in Microsoft Office Suite; CRM experience preferred.
- Self-motivated, adaptable, and able to handle multiple priorities in a fast-paced environment
What We Offer
Competitive salary and comprehensive benefits package.
Structured training and mentorship from senior engineers.
Hands-on exposure to multiple BAS technologies and project types.
Growth opportunities within automation engineering and beyond.
A collaborative, team-oriented culture that values initiative, responsibility, and problem-solving.
Recommended Jobs
Vice President Development Finance
Vice President Development Finance Location Columbus, OH (Downtown area) : Vice President Development Finance Status: Full-time, Exempt Location: Columbus, Ohio Salary Range: $115,000 - $12…
Express Service Technicians
LUBE TECHNICIANS – START YOUR AUTOMOTIVE CAREER WITH SUBARU! Subaru of Beechmont – 8021 Beechmont Ave., Cincinnati, OH 45255 Kickstart Your Future in Automotive Service Looking to get your foot …
Senior compliance analyst risk
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title…
Officer
Responsibilities The Liaison Officer 1 plays an important part at the Ohio Latino Affairs Commission. In this role, you will be responsible for: ~ Developing and maintaining process by which…
Principal Controls Engineer
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chai…
Customer Success Manager
Build the Path Forward At Path Robotics, we’re attacking a trillion dollar opportunity - doing things that have never been done before to support an industry hurting from a lack of skilled labor…
Speech Language Pathologist / SLP - PRN
Speech Language Pathologist / PTA -PRN Cincinnati OH /Ohio Continuum Midwest has an opportunity for a PRN Speech Language Pathologist / SLP at Eastgatespring in Cincinnati, OH. For location de…
CDL A Owner Operator - Reefer
EARN 90% OF LOAD GROSS + START FROM HOME! HONEST TRUCKING. PREMIUM CUSTOMERS. SGS Express Inc. is your honest partner in temperature-controlled freight. We specialize in Reefer and Dry Van oper…
Co-op/Internship (Independence Excavating)
(" () Independence Excavating Co-op or Internship Who is IX? From breaking ground to the finished project, our team has been laying the groundwork for excellence on heavy civil constru…
Senior consultant - oracle health
Job Description Senior Consultant - Oracle Health - GEC Location: United States Travel: Potentially up to 50% No visa sponsorship is available for this position. Due to the clie…